The computer knows the DVD drive is there. Nothing happens when I load a
DVD, so I click on the drive icon to open it, and a window opens that says
"Please insert a disk into drive E." I then open the drive and re-insert
the CD, and nothing happens.

The hardware device manager says the device is working properly. I tried
removing the driver and reinstalling it, but that did not do any good.


"Jaymon" <Jaymon@discussions.microsoft.com> wrote in message
news:06446642-A606-415D-8256-BFF8404A9E84@microsoft.com...
> Is the DVD device showing up in the bios or device manager..?
> What is the DVD drives OEM, model#..?
> You have made sure all cables are connected and secure, right..?
> The drives bundled software installed /updated..?
> j;-j
>
> "geezaflip" wrote:
>
>> Since I wiped my drive and reloaded Windows and the rest of my software,
>> I
>> have not been able to read from my DVD drive. My CD drive is okay,
>> though.
>> I used the troubleshooting facility, but it did not solve the problem.
>>
>> Any help will be appreciated.
>>
>> --Dave
>>
>>
>>