I got an MP3 player (returned the other one I got - different brand - when I
was having the same problem - I thought it was broken). I used the disk that
came with the player and it installed WM player 10. When I connect the USB
to my computer that's running XP I get an message that says USB device not
recognized - One of the USB devices attached to this computer has
malfunctioned and windows does not recognize it. I've tried to go to
Sandisk's web site and download the driver (under my device manager it says
that no driver has been installed) - the download goes part way and says that
no driver is needed since I am running XP. This is the same problem I had
with the Creative MP3 player that I returned. Anyone have any
suggestions?????