Hi Mona - Well, go ahead and try and do the IE repair per step 2 then. If
you have it listed in Add-Remove Programs, then clicking on it should offer
a "Repair" option. If you don't have it listed, then do the Start|Run
rundll step as I listed it in 2. If that doesn't fix things, then do step
4.

Richard is quite correct that you really do need to have an XP CD available
in order to do Repair installs, sfc, etc., and I would recommend that you do
acquire it.

--
Regards, Jim Byrd, MS-MVP/DTS/AH-VSOP
My Blog, Defending Your Machine, here:
http://DefendingYourMachine.blogspot.com/

"Mona" <Mona@discussions.microsoft.com> wrote in message
news:39972B14-53A7-4EA3-87FE-DC64FD070A79@microsoft.com
> I didn't get very far Jim---in fact I accomplished nothing. Seems that
when
> Dell sent me my computer they didn't send me an XP CD. So, now what?
>
> "Jim Byrd" wrote:
>
>> Hi Mona - Well, I hope you won't find it too onerous, but if you have any
>> difficulty or questions please post back and we'll try and assist.
>>
>> --
>> Regards, Jim Byrd, MS-MVP/DTS/AH-VSOP
>> My Blog, Defending Your Machine, here:
>> http://DefendingYourMachine.blogspot.com/
>>
>> "Mona" <Mona@discussions.microsoft.com> wrote in message
>> news:A0C75124-2909-4DA6-9CC6-3411FAF7CFCF@microsoft.com
>>> Thanks for the response Jim! I appreciate----guess I'll have to get a
cup o
>>> hot chocolate since I don't drink coffee, and hopes I can do this!
>>>
>>> "Jim Byrd" wrote:
>>>
>>>> Hi Mona - There is no direct Repair function for IE6 in XP. Here are
some
>>>> alternatives:
>>>>
>>>>
>>>> 1. If you're on XP SP2, try the suggestions in KB 870700, here: How
to
>>>> troubleshoot problems accessing secure Web pages with Internet Explorer
6
>>>> Service Pack 2, http://support.microsoft.com/?kbid=870700#9 first.
>>>>
>>>> With XP you need to go (as an Administrator) to Start|Run and type "sfc
>>>> /scannow" (without the quotes and notice the space between the c and
the /.)
>>>> Have your XP CD handy and be prepared to go get a cup of coffee - it
takes a
>>>> while. This will do the same thing as Repair IE6 for XP but a lot
more,
>>>> that is find any corrupt system files and replace them. It does NOT,
>>>> however, re-register the various software components, and you will need
to
>>>> do this manually using regsvr32.exe if any are shown as replaced
in
>>>> Event Viewer|System.
>>>>
>>>> Be aware that under certain circumstances (Win2k before SP4 - see mskb
>>>> 814510,
http://support.microsoft.com/default...;EN-US;Q814510) sfc
>>>> can erroneously overwrite (restore over) previously installed files
from
>>>> certain "hotfixes" which will then need to be re-installed. This may
also
>>>> apply to XP. To check for this, after running sfc, open a Cmd window
and
>>>> enter "qfecheck /v /l:c:\" (without the quotes). If you don't have
qfecheck
>>>> installed, it can be obtained for XP here:
>>>> http://www.microsoft.com/downloads/r...eleaseID=35468 and for
Win2k
>>>> here: http://www.microsoft.com/downloads/r...eleaseID=35470
A
>>>> version stated to be common to both is available here:
>>>>
>>
http://www.microsoft.com/downloads/d...A-BFAB8CFCCC03
>>>> Further information about qfecheck is available here:
>>>> http://support.microsoft.com/kb/282784/EN/
>>>>
>>>>
>>>>
>>>> 2. Another alternative for just IE6 repair if you don't have IE6
listed in
>>>> Add-Remove Programs, then in Start|Run then enter
>>>>
>>>> "rundll32 setupwbv.dll,IE6Maintenance"
>>>>
>>>> without the quotes, exactly as shown (it's case sensitive), and select
the
>>>> appropriate entry. More detailed info is available here: Description
of
>>>> the Internet Explorer Repair Tool
>>>> http://support.microsoft.com/default...;EN-US;q194177
>>>>
>>>>
>>>>
>>>> 3. If you find that you need to do a re-install of IE6 then you can
>>>> consider the following:
>>>>
>>>> 1) Insert the Windows installation CD in your CD-ROM drive.
>>>> 2) Click Start, and click Run.
>>>> 3) Copy the command prompt below in the Open box (exactly as shown -
it's
>>>> case sensitive), and click OK. (Assumes %System% is installed in
Windows on
>>>> your C:\ partition. Change as appropriate for your particular
situation.)
>>>>
>>>> Rundll32.exe setupapi,InstallHinfSection DefaultInstall 132
>>>> c:\windows\inf\ie.inf
>>>>
>>>> 4) It will display a "File Needed" screen, click "Browse.." and browse
to
>>>> <CD-ROM drive>\i386, (where <CD-ROM drive> is the drive letter of the
>>>> CD-ROM, For example, D.
>>>>
>>>> 5) Click Open, click Ok, it should begin reinstalling Internet
Explorer.
>>>>
>>>> (NOTE: It has been reported, courtesy of Steve Wechsler, that if
you're on
>>>> Windows XP Pro SP2, it may prompt you for some files that it cannot
find in
>>>> the WINDOWS\ServicePackFiles\i386 folder, which you'll then need to
browse
>>>> to. It's thought that this may apply to XP Home also. The specific
files
>>>> are iexplore.exe which actually IS in the i386 folder,
mswrd632.wpc
>>>> , which is located in the Program Files\Common Files\Microsoft
>>>> Shared\TextConv folder, AND, INSTALL.IN_ , which will be
located on
>>>> a slipstreamed XP Pro CD in the i386 folder and also located in the
i386
>>>> folder on an XP Pro SP1 disk. So, copying the 2 files above to the
>>>> WINDOWS\ServicePackFiles\i386 folder should allow you to be able to
>>>> repair/reinstall IE on an SP2 system by right clicking ie.inf in the
>>>> WINDOWS\inf folder and selecting Install or using the rundll32.exe line
>>>> given above.)
>>>>
>>>> 4. You can try this also: http://windowsxp.mvps.org/IEFIX.htm
>>>>
>>>> 5. Lastly, here is a link to a MSKB article about re-installing
IE6/OE6:
>>>>
>>>> How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows
>>>> XP (Q318378)
>>>> http://support.microsoft.com/?id=kb;en-us;Q318378
>>>>
>>>>
>>>> --
>>>> Regards, Jim Byrd, MS-MVP/DTS/AH-VSOP
>>>> My Blog, Defending Your Machine, here:
>>>> http://DefendingYourMachine.blogspot.com/
>>>>
>>>> "Mona" <Mona@discussions.microsoft.com> wrote in message
>>>> news:5620E379-0BC6-4B3A-9700-AB06AD6C1CB7@microsoft.com
>>>>> Could someone please explain what Run DLL as an App means? I'll take
that in
>>>>> simpleton English. Please and Thank you.
>>>>>
>>>>> My problems with IE began with spyware doctor's quick scan and closing
this
>>>>> file or what ever it is. IE is now freezing up, won't allow me have
more
>>>>> than one window open at a time, spontaneously closes, etc.
>>>>>
>>>>> I've asked questions followed links..done maleware, spyware, trojan,
etc.
>>>>> scans, but the problem still sin't correct and I still don't know what
to do.
>>>>>
>>>>> Thanks!