Scanner is connected by usb. Scanner can only turn on when the system is on,
there is no on button. Hardware is set up with latest updates and windows xp
It is properly connected but still it is not recognized by windows.

thanks, joyce

"jerryrock" wrote:

> Is the scanner connected by usb, firewire or serial port? Is the scanner
> turned on? Is the Epson software installed? What is your hardware set up?
>
> "joyornor@msn.com" wrote:
>
> > I have had this recurring problem, scanner is not recognized in my Windows XP
> > Control Panel under Scanners and Cameras and also under Device Manager,
> > Hardware. When I try to use my scanner, it shows that it is not properly
> > connected and try again. In other words, windows does not recognize the
> > scanner on the system. This happens several times a year, and it is a
> > !@#$$%^ to try and fix.
> >
> > any suggestions, is it wia, drivers, plug and play or what. Do not have
> > viruses on computer, etc.
> >
> > Any suggestions, has anyone else run into this problem with the Epson 1650
> > photo scanner?