Dear Edward,
I downloaded the drivers for the 2 othe chipsets. Already have NEC driver.
No luck.
Oliver
"Edward W. Thompson" wrote:
>
> "oliver" <oliver@discussions.microsoft.com> wrote in message
> news:29CE8EB0-EB4C-4BC5-B41B-AC12A8FC3B41@microsoft.com...
> > Yes, I formatted the drive from Disk Management originally.
> > No, there are no updated USB drivers. According to Seagate, Windows XP
> > SP2
> > should recognize the drive without drivers. I updated to the latest MS
> > Windows version including the altest drivers.
> > I'll try the diagnostic tool.
> >
> > Thanks for your help.
> >
> > "Jaymon" wrote:
> >
> >> Oliver,
> >> Did you format the drive from Disk Management originally..?
> >> Have you checked for any updated USB drivers for your computer from the
> >> OEM's web site..?
> >> A nice diagnostic tool, might help.. It's free..
> >> http://www.lavalys.com/products/down...?pid=1&lang=en
> >> j;-j
> >>
> >> "oliver" wrote:
> >>
> >> > I have Windows XP SP2 installed on my computer. I tried to connect a
> >> > Seagate
> >> > 300GB external hard drive using a USB connector. The hard drive is NOT
> >> > listed on "My computer." It is listed correctly on the "device
> >> > manager" and
> >> > is "working properly." Using "disk management", it is listed as a
> >> > 280+GB
> >> > "healthy" NTFS drive without an assigned drive letter. When I assign a
> >> > drive
> >> > letter, I am able to open the drive using "disk management" and access
> >> > its
> >> > contents (read/write), but the drive remains unlisted on "My computer."
> >> > The
> >> > drive is properly listed on "My computer" when I connect it to my
> >> > laptop
> >> > computer. Seagate customer support couldn't fix the problem and
> >> > suggested it
> >> > was a Microsoft Windows registry issue. I tried to cleaning out the
> >> > registry
> >> > without any success. Any thoughts? Thanks.
>
> While Seagate may be right in that WINXP should have native drivers for
> their USB devices there are at least three chipsets commonly found in USB
> devices namely, NEC, ALi and VIA; there may be more. You must have an
> appropriate driver for the chipset on your device and I am not sure WINXP
> has drivers for all chipsets. I know the NEC driver is native but am not
> sure about VIA and ALi, it is worth checking. I can't check on my machine
> as I have specifically installed all three drivers.
>
>
>