I reversed the windows in the 7th paragraph. It should read:

"Sometimes, after window #1 has taken the focus, window #2 takes it back
again a second later. Other times, window #1 behaves itself, and leaves
window #2 alone."

Tim C


"Tim C" <timclainc@yahoo.com> wrote in message
news:uKA1$zr%23FHA.208@tk2msftngp13.phx.gbl...
> IE 6, Windows XP Pro SP2, latest updates for both.
>
> We are using a browser-based online agency management system. The system
> "prints" by downloading a PDF file in a new IE window.
>
> The problem occurs most of the time (but not always) on all of our
> computers for all of our users. It does not occur for most others
> agencies using this same product, which would tend to indicate the problem
> is with browser or Windows settings.
>
> Here's the scenario:
>
> User is in IE window #1, using application. User intiates a "print" job
> within the application in window #1. This also initiates a reload of
> window #1 or the loading of a new page in window #1. IE window #2 opens
> in front of Window #1 and loads the PDF file. So far, so good.
>
> But then most of the time (not always), when window #1 finishes
> reloading, it takes the focus, and jumps in front of window #2. The user
> then has to go through additional clicks to bring window #2 back up again.
>
> Sometimes, after window #2 has taken the focus, window #1 takes it back
> again a second later. Other times, window #1 behaves itself, and leaves
> window #2 alone.
>
> Tech support for the application says that this not normal behavior for
> their program and that it is a Microsoft issue.
>
> Any ideas?
>
> The only focus-stealing articles I have found discuss adjusting the
> ForegroundLockTimeout registry entry. But that doesn't work, because we
> DO want window #2 with the PDF to take focus when it opens, we just want
> to prevent window #1 from taking it back again.
>
> Thanks,
> Tim C
>