This is a SATA HDD?
Did it come with drivers?
SATA controller card or MB supports SATA?
Is drive recognized by computer BIOS during boot up?


"DavidAnthony" wrote:

> Recently tried to install new second harddrive to my machine
>
> Receive an error in the Hardware update wizard
>
> Pop-up says:
> Cannot Install tihs Hardware
> There was a problem installing this hardware:
> WDC WD12000JD-22HBC0
> An error occurred during the installation of the device
> The specified service does not exist as an installed service
>
> Additionally after I attempted to connect my digital camera to my PC, I
> received the same message (except the specified device was obviously
> different)
>
> Something is preventing windows form correctly installing/loading any new
> device drivers. I've checked the Knowledge Base and online forums. All to
> no avail. I figure I could re-install windows to correct the problem, but I
> really don't want to go through that hassle.
>
> I've tried all the obvious things checking for a virus, updating windows,
> updating my motherboard chipset.