Here was his answer to your prior post. Kindly do not take offense as he worked very hard to help me and his final solution was to send me my computer and have him reformat the hard drive and reinstall, not a scenario I could consider. And no professional likes to be second guessed! Any thoughts?

The guy responding appears to be an ordinary POP3 user, not an Exchange Corporate Workgroup (CW) user, so has no concept of how CDO interacts with Outlook in CW mode and Outlook Web Access (OWA aka Web Mail). CDO is not used in POP3 environment, thus, his puzzlement as to why CDO is at all involved.

I'm pretty sure we tried to uninstall and reinstall Outlook, which would be one-up better than the Detect and Repair tool. I doubt it's going to help but I'd be happy to do this for you.


"Rob Parsons" <iecustomizer@hotmail.com> wrote in message news:eEYxUBq9FHA.1224@TK2MSFTNGP12.phx.gbl...
Your techo mentioned CDO which is part of Outlook. So doing the Outlook repiar option should fix the CDO problem (if it is a problem)
"Dean" <Whooshbopbang4@adelphia.net> wrote in message news:voWdndHMdOH8PhPeRVn-iw@adelphia.com...
Thanks, I have sent this to my techo, who is probably sick of my problems. Actually, in the midst of all this, it dawned on me that I also had Outlook Express and might be able to use that. He has hooked me up that way, via IMAP, though it does tie up one of their VPN connections all day. So, maybe I shouldn't worry.

As far as forwarding e-mail, forwarding a copy might work, but not the e-mail itself, as they are subject to SEC type privacy regs etc, which may not like having e-mails sent somewhere else (although I suppose the original stays on their server).

I'm not sure what middleware is - Is this the equivalent of mail-bell and others, all which seemed to fail? Also, I did not mean to suggest that there was any problem with Outlook itself. Just with all programs like Mailbell, as well as loading my e-mail from this company's web-based e-mail system. Doesn't your detect and repair solution (is that easy for even me to run) suggest that you thought I was saying the problem was in Outlook?

Thanks so much,
Dean
"Rob Parsons" <iecustomizer@hotmail.com> wrote in message news:em9OKQi9FHA.600@tk2msftngp13.phx.gbl...
Hi Dean, there are plenty of middleware offerings

I use http://mail.onlineni.net/parse.pl?fi...help/sync.html with Outlook.

ICQ (messenger) has options to retireve mail notifications and coupled with Trillian (which consolidates all of your instant messenging and mail accounts)

Your Techo seems to think that there is something wrong with CDO (collaborative Data Objects. What the ?). You should be able to run Help>Detect and Repair menu option in Outlook.

Can't you get them to forward your mail to your one account?
"Dean" <Whooshbopbang4@adelphia.net> wrote in message news:kqCdnbuT0MHwkxPeRVn-oA@adelphia.com...
I do subcontract work for a firm that requires me to use one of their e-mail addresses for communications with their clients. Because I also have my own e-mail, I find myself constantly logging out of Outlook and logging back in alternately to each account. Given that I want to be responsive to both my customers and his, this becomes very time consuming.

The tech guy at the firm (remotely via VPN and PCAnywhere) spent hours trying to help me. First we tried to install various e-mail notification systems (mailbell, etc, etc) , but each one bombed out shortly after I opened them. He said they worked fine on his and other computers. Then, I decided it might be Ok to simply log onto this company's web-based e-mail, one which, unlike mine with adelphia.net, doesn't log you off if you don't use it for 10 minutes. However, when I first logged on, it would start initial loading but never get anywhere. So, effectively, I cannot use it. The tech guy feels the causes are the same and is not willing to spend any more time with me - he has spent hours already, in his defense. This is what he tells me about what he has already done and what he is willing to do:

I believe there's a problem with the CDO or related libraries. I tried to reinstall the CDO, remove bad java objects from Internet Explorer, check for viruses, and clear temporary internet cache as well as temporary files.

I would be happy to rebuild your system, which entails to wiping out your hard disk drive and reinstalling Windows XP plus Office, applying all updates and recreating your Outlook profile for our company's mail. You will have to reinstall all other applications. This job will take me under 3 hours to do. Otherwise, it will take too long to resolve the current problems, which we already have spent quite a bit more than 3 hours.

I am not able to be without my computer and, even, if I can do it myself, am reticent to do something this drastic, considering that I have two VPNs that work fine, no other problems in surfing anywhere, and can use adelphia's web-based e-mail just fine.

Does anyone have any potential fixes I can try?

Dean