Open one of his messages in OE and then do a CTRL-F3 on it and you should be
able to read it.

If you want, you can copy the header (the part down to where the mail text
starts) and email it to me and I'll take a look at it.

cheers,

steve

"Wendy" <Wendy@discussions.microsoft.com> wrote in message
news:A39B72ED-D179-4D3B-90F9-FB5E8700C6BA@microsoft.com...
>I run a home-based publc relations business.
> I have a new client, who, when he sends an e-mail I can read the subject
> line but nothing else appears.
> I think he may have to change a MIME setting, but he refuses to do this.
> Is
> there a setting I can change at me end?
> In any case, why does this happen?
> I appreciate any help with this