Look at the Message Source (Ctrl-F3) for one of his messages. The
X-Mailer header will identify is mail program. What does it say?

If it is Lotus Notes AND you are using SpamKiller, that is your problem.
SpamKiller corrupts the MIME message headers for messages from Lotus
Notes. Uninstalling SpamKiller will fix the problem.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Wendy" <Wendy@discussions.microsoft.com> wrote in message
news:A39B72ED-D179-4D3B-90F9-FB5E8700C6BA@microsoft.com...
>I run a home-based publc relations business.
> I have a new client, who, when he sends an e-mail I can read the
> subject
> line but nothing else appears.
> I think he may have to change a MIME setting, but he refuses to do
> this. Is
> there a setting I can change at me end?
> In any case, why does this happen?
> I appreciate any help with this