"Phoenix" <Phoenix@discussions.microsoft.com> wrote in message
news:79A5E363-FA14-41C8-82E0-EB2381C8B26D@microsoft.com
> Thanks for continued ideas. The senders do not use AOL.
>
> C in Phoenix
>
>>>> "Phoenix" <Phoenix@discussions.microsoft.com> wrote in message
>>>> news:5E328BDA-508E-4FC3-BBB5-0E9E6FE62290@microsoft.com...
>>>>> I have Windows 98 SE and Outlook Express 6.0. I'm unable to open
>>>>> JPEG e-mail
>>>>> attachments. When I open, I see only a small box with a red x
>>>>> but I don't
>>>>> get an error message. I don't have any trouble with other file
>>>>> formats.
>>>>> This was not a problem in the past but it's been a problem for at
>>>>> least the
>>>>> last few months. I've checked security settings, file size
>>>>> limits at my
>>>>> ISP
>>>>> etc. Shouldn't be any problems there.

What email program do they use?
Are their messages plain text or HTML?
Can you save the image?
Can you open it after saving it?

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Frank Saunders, MS-MVP OE
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