If e-mail scanning is causing the problem, turn it off. All it does is slow
down sending and receiving. The other components of AVG will protect you. I
have never used that option with any A/V program, and I use AVG now.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"BP" <replytoall@only.net> wrote in message
news:k5GdnabWaPwxhR7eRVn-gg@conversent.net...
> Hi. I am trying to solve an AVG7 problem using their solution. When 2
> users are logged on in XP-SP2 the AVG control center for the second user
> to log on is gray and "Email scanner is not fully functional" is
> displayed. AVG forum solution is to change the port numbers for SMTP and
> POP3 in Outlook express to 5100 and 5200 for the second user, then set AVG
> to capture those ports.
>
> AVG FORUM: " Lets say you have 2 users... leave the first users setup as
> it is. Then you need to setup manually on the other user so that you can
> use Fast user switching... For user 2 in their Outlook Express settings
> set the POP3 port to 5200 and the SMTP port to 5100. Next double-click the
> Email Scanner in the Control Center to open it, select use personal
> configuration , click Properties and go the configuration for the POP3
> scanner and set it to capture port 5200 and then for the SMTP scanner set
> it to capture port 5100.
> If setting up more users... just increment the ports by one... ie for user
> 3 use ports 5201/5101, user 4 use ports 5202/5102 etc."
>
> This works in terms of solving the AVG problem, but Outlook Express
> doesn't send or receive when the ports are changed. OE works fine if I
> reset back to 25/110 whether or not I change back the AVG settings. I'm
> thinking there are more steps needed in OE to get this to work.
>
> I change the ports on the advanced tab of my cable internet account's
> properties box. The server port numbers are default 25 and 110. I do not
> check "server requires a secure connection. If I do the port numbers
> change from 5100 and 5200.
> I get an error message similar to: "cannot connect to server....". I can
> copy the entire error message the next time I attempt this if that would
> help.
>
> Is there another setting I must change to get OE6 to work with ports 5100
> and 5200? Any help/links would be appreciated.
>