Glad it's fixed. For the future, have a look at these sites for backup
information. I back up OE every week, or two. You never know......

Backup and Restore:

http://www.insideoutlookexpress.com/backup/

http://www.oehelp.com/backup.aspx

http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"B" <buradori@msn.com> wrote in message
news:AMOgf.2354$e43.198719@news20.bellglobal.com.. .
> Thanks Bruce. I backed up all the files in the message store and I added
> a new identity and imported messages but all the subfolders disappeared
> when I rebooted. I then deleted both identities in "C:\Documents and
> Settings\Username\Local Settings\Application Data\Identities", opened OE
> and it automatically created a new identity and imported the old messages
> from the backup up message store location. This fixed the problem. Please
> note that at first I simply copied all the .dbx files back to the new
> identity folder except for outbox.dbx and sent items.dbx, but this brought
> the error back. Only importing the messaged worked.
> Thanks for all you help!
>
>
> "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> news:ugCstuY7FHA.1032@TK2MSFTNGP11.phx.gbl...
>> Open OE | Click on File | Identities | Add New Identity. After that, just
>> follow the prompts. It's the same as when you set up OE originally. Go to
>> Tools | Accounts | Mail | Properties and write down the info under each
>> tab for reference.
>> --
>> Bruce Hagen
>> MS MVP - Outlook Express
>> ~IB-CA~
>>
>> "B" <buradori@msn.com> wrote in message
>> news:BRSff.4955$w84.1025047@news20.bellglobal.com. ..
>>> Sorry, but can you please give me a quick step by step?
>>> Thanks,
>>> Bura
>>>
>>> "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
>>> news:ufnMxmR7FHA.2036@TK2MSFTNGP14.phx.gbl...
>>>> You may have a damaged identity. File | Identity | Add New Identity.
>>>> Create a new one and test it. If all is well, you can import your
>>>> messages from the old identity and delete it.
>>>> --
>>>> Bruce Hagen
>>>> MS MVP - Outlook Express
>>>> ~IB-CA~
>>>>
>>>> "B" <buradori@msn.com> wrote in message
>>>> news:QHFff.3267$KP5.451297@news20.bellglobal.com.. .
>>>>> Yes, it was closed.
>>>>>
>>>>>
>>>>> "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
>>>>> news:eYmPDAI7FHA.3660@TK2MSFTNGP09.phx.gbl...
>>>>>> Was OE closed when you deleted the dbx files? If not, close OE and do
>>>>>> it again.
>>>>>> --
>>>>>> Bruce Hagen
>>>>>> MS MVP - Outlook Express
>>>>>> ~IB-CA~
>>>>>>
>>>>>> "Bura" <buradori@msn.com> wrote in message
>>>>>> news:1132346056.230968.184270@f14g2000cwb.googlegr oups.com...
>>>>>>> I'm using OE6.00.2900.2180 on and XPSP2 machine. I send messages in
>>>>>>> OE, and they stay in the outbox, but the recipient always gets the
>>>>>>> message. The default send option is plain text. It's on a network
>>>>>>> but
>>>>>>> other users aren't having the problem. I deleted the outbox.dbx and
>>>>>>> sent.dbx, but the problem persists. Any ideas?
>>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>
>>>
>>
>
>