What does it show in Disk Management?
Start>Run>diskmgmt.msc


"DavidAnthony" wrote:

> No I didn't have to do anything special. The instructions were straight
> forward.
>
> Device managers reports Code 28 - the drivers for this device are not
> installed
>
> I have talked to WD 3 times. They weren't able to help me arrive at a
> solution. In thier defense, I don't think it is their problem to solve. I
> think it is more of MS issue. (Maybe a registry problem) The reason I think
> that is because my Minolta digital camera gives me the same error when I
> connect it up via USB to my PC.
>
> Something is preventing any new drivers from loading. I'm baffled.
>
> "Dixonian69" wrote:
>
> > do you remember if you had to do anything special when you installed the
> > first SATA drive?
> >
> > What is error code and explanation in Device Manager?
> > http://support.microsoft.com/default...22120121120120
> >
> > Have you talked to WD?
> > http://wdc.custhelp.com/cgi-bin/wdc....ZwX3BhZ2U9MQ**
> >
> > "DavidAnthony" wrote:
> >
> > > Yes this is SATA HDD.
> > > No it did not come with drivers. I believe it uses Windows drivers. MB
> > > supports SATA. Primary drive that is already installed and working is SATA.
> > >
> > > Drive is seen by computer at boot-up. In fact drive even shows up in
> > > Windows Explorer and I can read/write from the drive. But, the drive has a
> > > yellow exclamation mark over the drive in device manager and every time I
> > > re-boot the drive is found as new hardware and I get the same can not install
> > > new hardware error.
> > >
> > > "Dixonian69" wrote:
> > >
> > > > This is a SATA HDD?
> > > > Did it come with drivers?
> > > > SATA controller card or MB supports SATA?
> > > > Is drive recognized by computer BIOS during boot up?
> > > >
> > > >
> > > > "DavidAnthony" wrote:
> > > >
> > > > > Recently tried to install new second harddrive to my machine
> > > > >
> > > > > Receive an error in the Hardware update wizard
> > > > >
> > > > > Pop-up says:
> > > > > Cannot Install tihs Hardware
> > > > > There was a problem installing this hardware:
> > > > > WDC WD12000JD-22HBC0
> > > > > An error occurred during the installation of the device
> > > > > The specified service does not exist as an installed service
> > > > >
> > > > > Additionally after I attempted to connect my digital camera to my PC, I
> > > > > received the same message (except the specified device was obviously
> > > > > different)
> > > > >
> > > > > Something is preventing windows form correctly installing/loading any new
> > > > > device drivers. I've checked the Knowledge Base and online forums. All to
> > > > > no avail. I figure I could re-install windows to correct the problem, but I
> > > > > really don't want to go through that hassle.
> > > > >
> > > > > I've tried all the obvious things checking for a virus, updating windows,
> > > > > updating my motherboard chipset.