Hi,

I applied the registry edit recommended by MS. It is at the bottom of my
first post. Even after deleting the upper and lower filter values from the
suggested key, it does not work. I would also point out that these two
values still remain deleted.

Mohan


"Peter Foldes" <okf22@hotmail.com> wrote in message
news:u7sKauy8FHA.736@TK2MSFTNGP09.phx.gbl...
And which patch was that you tried from Microsoft? Can you elaborate a bit
about the KB.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"M.P.Mohan" <mpmohan@yahoo.com> wrote in message
news:OPmhcMk8FHA.2192@TK2MSFTNGP14.phx.gbl...
> Hi Gary,
>
> Thanks for the quick reply.
>
> If you see the bottom of my post, I did try the solution given by MS to
> edit
> the registry key, which did not work. If your registry patch does the same
> thing, will it resolve the problem ?
>
> regards,
> Mohan
>
> "Gary Tsang" <gtsangDELETE@MEaumha.org> wrote in message
> news:%23gDWinj8FHA.2616@TK2MSFTNGP15.phx.gbl...
>> Goto http://aumha.org/win5/a/xpcd.php#problems
>> See the second "problem" (read the caveats)
>> Run the provided registry patch
>>
>> That should fix your problem (basically, a filter driver is missing or
>> non-operational, the registry patch will delete the filter drivers
>> references for your cdrom(s))
>>
>>
>> Basically, the reg file from above carries out the steps displayed at
>> this
>> website
>>
>>
>> CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
>> http://support.microsoft.com/default...b;en-us;320553
>>
>> CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code
>> 19,
>> or Code 39 After You Remove Easy CD Creator in Windows XP
>> http://support.microsoft.com/default...b;en-us;314060
>>
>>
>> (It'll fix code 41 errors too as per the contents of the last kb article)
>>
>>
>>
>>
>> --
>> Gary Tsang
>> Microsoft MVP - Windows XP Shell/User
>> http://www.microsoft.com/mvp
>>
>>
>> "mpm" <mohan_m_p_@hotmail.com> wrote in message
>> news:%23HAcKti8FHA.4012@TK2MSFTNGP14.phx.gbl...
>>> Hi,
>>>
>>> I am running WinXp Home Edition that is uptodate with Service Packs and
>>> Patches.
>>>
>>> I have Creative Live Value Card, which had disappeared from the Device
>>> Manager. I was attempting re-install the software for it. When the
>>> installation CD was running, Windows hung and I had to press the re-set
>>> while the CD drive was running, to start Windows again.
>>>
>>> I am able to boot to Windows normally but my Samsung SM-332B CD-RW/DVD
>>> drive
>>> is disabled with yellow exclamation mark, with Error Code 39. with the
>>> message " Windows cannot load the device driver for this hardware. The
>>> driver may be corrupted or missing. (Code 39) ". The Creative Live Card
>>> is
>>> still missing from Device Manager.
>>>
>>> I have researched this and from Microsoft's site have tried the
>>> following,
>>> WHICH HAS NOT SOLVED THE PROBLEM.
>>>
>>> Would immensely appreciate help in resolving this problem.
>>>
>>> TIA,
>>> MPM
>>> __________________________________________________ __________
>>> 1. Start Registry Editor (Regedt32.exe).
>>> 2. Locate the UpperFilters value under the following key in the
>>> registry:
>>>
>>> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
>>> 3. On the Edit menu, click Delete, and then click OK.
>>> 4. Locate the LowerFilters value under the same key in the
>>> registry:
>>>
>>> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
>>> 5. On the Edit menu, click Delete, and then click OK.
>>> 6. Quit Registry Editor.NOTE: After you remove the Upperfilters
>>> value
>>> and the Lowerfilters value, if you notice lost functionality in a
>>> particular
>>> program, such as CD recording software, you may need to reinstall that
>>> software. If the problem recurs, consult with the software vendor for
>>> assistance.
>>> 7. Restart your computer.
>>>
>>>
>>>
>>
>>
>
>