Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no
folders are open. Then: File>Work Offline (or double click Working Online in
the Status Bar). File>Folder>Compact all folders. Don't touch anything until
the compacting is completed.

In Tools>Options>Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Edwin Gonzalez" <EdwinGonzalez@discussions.microsoft.com> wrote in message
news:084B9D67-96D3-489F-8E52-2E47FFE69E94@microsoft.com...
> Hello grup,
>
> I need some help here with a problem I'm facing with a client's computer.
> For some reason, Outllook Express is not showing any new messages in the
> inbox.
>
> My client tells me that since august 07, 2005, any new mail message
> downloaded by OE started to dissapear. It's something like this:
>
> 1. Mi client starts OE and click on Send and Receive in order to get the
> new
> messages and sent her own messages too.
>
> 2. Her computer sent all the new messages without problems.
> 3. Then the computer begins to receive incoming messages, and even tells
> how
> many as usual.
> 4. Once the process is completed, when my client tries to find those
> message, they're all gone. Let's say there were 13 messages in the receive
> queuque. Everything goes as if correctly receiving those messages.
> However,
> one the process is finished, there are no traces of any of those 13
> messages,
> and also (since downloaded "correctly") those messages are no longer
> stored
> into her ISP server.
>
> Question 1 is:
>
> ¿What could be the cause of this, is there anyway to fix it?
>
> .........
>
> Now to the second thing:
>
> Since my client's OE database is (at least for what I'm used to see) huge,
> that is 3,096 GB, and her OE inbox looks more like a huge Christmass tree
> (just to compare) with thousands of messages, arranged in different
> brances,
> (you know, House keeping, Kids, School, Mother, etc, etc, etc.) I've come
> to
> think that maybe the OE data base size is getting near the limits, if not
> already there.
>
> Maybe, this could be causing the problem of the "Dissapearing Messages"
> I've
> mentioned before.
>
> Question 2 is:
>
> ¿Does OE have any size limit for it's database, if so, Is there a way to
> increase it, to allow the messages to be found and read after receiving
> them ?
>
> ¿What can be done here to correct this problems?
>
> ..................
>
> Thanks in advance, and Have a Happy New 2006 Year!
>
> --
> Edwin A. Gonzalez F.
> Spectrum Computer, Co.
> Panama, Rep. of Panama