> Since my client's OE database is (at least for what I'm used to see) huge,
> that is 3,096 GB, and her OE inbox looks more like a huge Christmass tree

Ouch!

Why it happens:

http://insideoe.tomsterdam.com/probl...s.htm#mailgone
http://www.microsoft.com/windows/IE/...orruption.mspx

Recovering data: http://www.oehelp.com/OETips.aspx#4
~~~~~~~~~~~~~~~~~~~
DBXtract
http://www.oehelp.com/DBXtract/Default.aspx

DBXtend (additional functionality)
http://www.oehelp.com/DBXtend/Default.aspx

DBXpress (faster, more powerful, with even greater functionality)
http://www.oehelp.com/DBXpress/Default.aspx

OEX (OE Enhancement Program)
http://www.oehelp.com/OEX/Default.aspx
~~~~~~~~~~~~~~~~~~~~
Avoid Such Corruption in Future:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://insideoe.tomsterdam.com/files/maintain.htm.

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Edwin Gonzalez wrote:
> Hello grup,
>
> I need some help here with a problem I'm facing with a client's computer.
> For some reason, Outllook Express is not showing any new messages in the
> inbox.
>
> My client tells me that since august 07, 2005, any new mail message
> downloaded by OE started to dissapear. It's something like this:
>
> 1. Mi client starts OE and click on Send and Receive in order to get the
> new messages and sent her own messages too.
>
> 2. Her computer sent all the new messages without problems.
> 3. Then the computer begins to receive incoming messages, and even tells
> how many as usual.
> 4. Once the process is completed, when my client tries to find those
> message, they're all gone. Let's say there were 13 messages in the receive
> queuque. Everything goes as if correctly receiving those messages.
> However, one the process is finished, there are no traces of any of those
> 13 messages, and also (since downloaded "correctly") those messages are
> no longer stored into her ISP server.
>
> Question 1 is:
>
> ¿What could be the cause of this, is there anyway to fix it?
>
> .........
>
> Now to the second thing:
>
> Since my client's OE database is (at least for what I'm used to see) huge,
> that is 3,096 GB, and her OE inbox looks more like a huge Christmass tree
> (just to compare) with thousands of messages, arranged in different
> brances, (you know, House keeping, Kids, School, Mother, etc, etc, etc.)
> I've come to think that maybe the OE data base size is getting near the
> limits, if not already there.
>
> Maybe, this could be causing the problem of the "Dissapearing Messages"
> I've mentioned before.
>
> Question 2 is:
>
> ¿Does OE have any size limit for it's database, if so, Is there a way to
> increase it, to allow the messages to be found and read after receiving
> them ?
>
> ¿What can be done here to correct this problems?
>
> ..................
>
> Thanks in advance, and Have a Happy New 2006 Year!