Also make sure send pictures with messages is checked under Tools | Options
| Send | HTML Settings.

steve

"giovanni" <realty.g.a@REMOVEshaw.ca> wrote in message
news:4%%tf.231261$ki.187678@pd7tw2no...
>I am following the correct procedure, as I have done before, but I am
>unable
> to install Background Sound in my outgoing e-mails. Something must have
> changed...
> Can you help, please? Happy New Year - Giovanni
>
>