Your headers (Microsoft Outlook Express 6.00.2800.1409) now tell me that OE6
running on the Win98 machine is now fully up-to-date at Windows Update.

Are you telling me that when you go to Windows Update, 823559 is offered to
you?
--
~PA Bear

Giovanni wrote:
> Did all that. Found that an update (823559: Security Update for Microsoft
> Windows) was available and installed it - or so I thought! After
> rebooting I went back and the same update was still available. Checked OE
> and my problem is still there.
> Thanks for your patience - Giovanni.
>
> "PA Bear" <PABearMVP@gmail.com> wrote in message
> news:%23jYZdK$DGHA.3004@TK2MSFTNGP15.phx.gbl...
> > Win98 or WinME, we'll assume.
> >
> > Clear History, delete Cookies and delete TIF via IE: Tools > Options >
> > General, then...
> >
> > 1. Download the Cumulative Security Update for Outlook Express 6 Service
> > Pack 1 (KB837009; all OSS) from the following link, saving it to your
> > Desktop:
> >
> >
> http://www.microsoft.com/downloads/d...displaylang=en
> >
> > [ Optional: 2. Restart the computer in Safe Mode. (During the reboot,
> > keep pressing the F8 key until the Windows Startup menu appears >
> > Choose Safe Mode > Enter.)
> >
> > 3. Rename the downloaded file to KB837009.EXE and copy it to C:\ (the
> > root directory of drive C; assumes drive C is the boot drive)
> >
> > 4. Start > Run > (type in) C:\KB837009.EXE /N:V (Note the spaces) >
> > press ENTER
> >
> > 5. Close the command window.
> >
> > 6. Reboot [into Windows] and check in at Windows Update to see if any OE
> > updates are offered you, then post back.
> > --
> > ~Robear Dyer (PA Bear)
> > MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
> >
> > Giovanni wrote:
> > > Updates have been done regularly (please, see below), however they
> > > are not accounted for. I can finish an update and go back and do it
> > > again. It does not recognize that the update has already been done.
> > > May be it hasn't. Is this pointing to the problem source?
> > >
> > > All your other suggestions I do regularly, except the compaction
> > > which I will try right away.
> > > Thanks, Giovanni
> > >
> > > *****************************
> > > Successful Monday, January 02, 2006 823559: Security Update for
> > > Microsoft Windows Web site
> > > Successful Monday, January 02, 2006 Cumulative Security Update for
> > > Outlook Express 6 Service Pack 1 (KB837009) Web site
> > > Successful Sunday, January 01, 2006 823559: Security Update for
> > > Microsoft Windows Web site
> > > Successful Sunday, January 01, 2006 Cumulative Security Update for
> > > Outlook Express 6 Service Pack 1 (KB837009) Web site
> > > Successful Friday, December 23, 2005 823559: Security Update for
> > > Microsoft Windows Web site
> > > Successful Friday, December 23, 2005 Security Update for DirectX 9
> > > (KB904706) Web site
> > > Successful Friday, December 23, 2005 Cumulative Security Update for
> > > Outlook Express 6 Service Pack 1 (KB837009) Web site
> > > Successful Friday, December 23, 2005 Cumulative Security Update for
> > > Internet Explorer 6 Service Pack 1 (KB905915) Web site
> > > Successful Tuesday, August 02, 2005 823559: Security Update for
> > > Microsoft Windows Web site
> > > *****************************
> > >
> > > "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> > > news:%235KyRu%23DGHA.2892@TK2MSFTNGP10.phx.gbl...
> > > > From your message header: Newsreader: Microsoft Outlook Express
> > > > 6.00.2800.1106, It would seem that you have not been to Windows
> > > > Updates in a long time. Download all available updates, (with your
> > > > anti-virus off), reboot and try.
> > > >
> > > > Some other things to do:
> > > >
> > > > Clear the Temporary Internet Files. In IE>Tools>Internet Options>
> > > > Delete Files button. And check the box to Delete Offline content.
> > > >
> > > > Do not archive mail in default OE folders. They will eventually
> > > > become corrupted. Create your own user defined folders for storing
> > > > mail and move your mail to them. Empty Deleted Items folder
> > > > regularly. Keep user created folders under 100MB, and Default
> > > > folders as empty as is feasible.
> > > >
> > > > After you are done, follow up by compacting your folders manually
> > > > while working *offline* and do it often.
> > > >
> > > > Click on Outlook Express at the top of the folder tree so no
> > > > folders are open. Then: File>Work Offline (or double click Working
> > > > Online in the Status Bar). File>Folder>Compact all folders. Don't
> > > > touch anything until the compacting is completed.
> > > >
> > > > In Tools>Options>Maintenance: Uncheck Compact messages in
> > > > background and leave it unchecked. {N/A if running XP/SP2}.
> > > >
> > > > Run a Defrag.
> > > > --
> > > > Bruce Hagen
> > > > MS MVP - Outlook Express
> > > > ~IB-CA~
> > > >
> > > > "Giovanni" <realty.g.a@shaw.ca> wrote in message
> > > > news:UBhuf.124502$2k.40798@pd7tw1no...
> > > > > I have also tried this and still no success. The wav file can be
> > > > > played separately and all else seems ok. Any other suggestions?
> > > > > Thank you - Giovanni
> > > > >
> > > > > "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> > > > > news:ubB4$06DGHA.3004@TK2MSFTNGP15.phx.gbl...
> > > > > > If you did what Steve said with no luck, you may have a damaged
> > > > > > identity. File | Identity | Add New Identity. Create a new one
> > > > > > and test it. If all is well, you can import your messages from
> > > > > > the old identity and delete it. --
> > > > > > Bruce Hagen
> > > > > > MS MVP - Outlook Express
> > > > > > ~IB-CA~
> > > > > >
> > > > > > "giovanni" <realty.g.a@REMOVEshaw.ca> wrote in message
> > > > > > news:t2buf.234734$ki.219820@pd7tw2no...
> > > > > > > Thank you Bruce and Steve for answering my plea. All that you
> > > > > > > suggest checks
> > > > > > > out and I have done, but no wav file gets loaded. Anything I
> > > > > > > should be looking for? Thanks again.
> > > > > > > - Giovanni
> > > > > > >
> > > > > > >
> > > > > > > "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
> > > > > > > news:O2nzYL0DGHA.2380@TK2MSFTNGP12.phx.gbl...
> > > > > > > > Create Mail | Format | Background | Sound. Browse to the
> > > > > > > > location. Note that OE only accepts .wav & midi files
> > > > > > > > without third party help. --
> > > > > > > > Bruce Hagen
> > > > > > > > MS MVP - Outlook Express
> > > > > > > > ~IB-CA~
> > > > > > > >
> > > > > > > > "giovanni" <realty.g.a@REMOVEshaw.ca> wrote in message
> > > > > > > > news:4%%tf.231261$ki.187678@pd7tw2no...
> > > > > > > > > I am following the correct procedure, as I have done
> > > > > > > > > before, but I am unable
> > > > > > > > > to install Background Sound in my outgoing e-mails.
> > > > > > > > > Something must have changed...
> > > > > > > > > Can you help, please? Happy New Year - Giovanni