Hi;

Tell your wife to shut down her computer, count slowly to 15, then turn
it back on. I'm guessing that something went wrong during the update
process. It could be that the MS system went down or the connection was
temporarily lost during the update process, altho that's just a guess.

Once she has the computer restarted, have her go to the MS Update
website and do a Custom scan. Then she should select one Critical
update at a time; install that one; then scan again. Repeat that until
all updates offered are installed.

IF she encounters errors during that process, have her write down the
error number shown on the screen or in the WindowsUpdate.LOG file and
post back here with those error results.

HTH

--

....Sky

Tom "Sky" King
=============

outlook_user wrote:
> My wife has set XP to update Windows automatically. Last night, she
> was shutting down and XP said it was updating her computer and would
> shut down automatically. This morning, her computer was still
> running and stuck on a screen which said, ""Do not turn off or unplug
> your computer; it will turn off automstically. Installing update 2 of
> 2..."
>
> I've got my laptop set to alert me of updates. I went to work and
> downloaded and installed the latest updates, but now it's stuck on
> "Installing Windows Malicious Software Removal Tool - November 2005
> (KB890830) (update 2 of 2)..."
>
> My wife hasn't shut down her computer yet and I haven't canceled out
> of the update window on my laptop.
>
> Any suggestions?