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Old 01-05-2006, 05:01 PM
John Griffith
 
Posts: n/a
Default Problem fixed! Thank you very much!

Wow! I've never had such incredible help on other sites! Thank you! I try to
exhaustively research on my own, and try to figure it out, but this one
really had my head scratching.

John

"Lawrence Garvin [MVP]" wrote:

> There are also /known/ issues with the SonicWall products and the BITS
> technology that downloads updates.
>
> BITS uses HTTP v1.1, specifically the Range Protocol Header. Apparently by
> default, the SonicWall products do not support the Range Protocol Header. This
> is tied in with the AV scanner, and something else. On the newer products,
> there is a config option buried down in the Advanced configs for the AV
> scanner (iirc), that will permit you to enable Range Protocol Headers.
>
> Here's the relevant excerpt from the last time I posted info about this in the
> WSUS newsgroups:
>
> Originally posted by Marc Meltzer, on 8/16/05, in the thread "WSUS and
> Sonicwall"
>
> |"Marc Meltzer" <themeltz@nospam.postalias> wrote in message
> |news:ecqPfApoFHA.1372@TK2MSFTNGP10.phx.gbl...
> [***]
> |> You must enable a hidden option to allow Range requests when you have the
> |> Gateway Antivirus service installed:
> |>
> |> When you log into the Sonicwall appliance, you will be at the "main.html"
> |> page. Change this to "diag.html". You will see a warning. Click on
> |> "Internal Settings" on the upper left. The third to last checkbox option
> |> is
> |> "Enable HTTP Byte-Range requests with Gateway AV".
> [***]
>
>
> "John Griffith" <JohnGriffith@discussions.microsoft.com> wrote in message
> news:67A88FF0-E052-4A22-9333-53976F93BD6A@microsoft.com...
> > This is VERY useful information. We don't have a proxy server, nor do we
> > have
> > any proxy server settings enabled in IE. We use a SonicWall with adress
> > translation. Direct access is what the result is when I use the tool as you
> > directed. I still get the same behavior as before. Anything else I can try?
> >
> > "Lawrence Garvin [MVP]" wrote:
> >
> >> 0x80190193 is an HTTP '403' error, and is almost always caused by a
> >> firewall
> >> or proxy server blocking access.
> >>
> >> However, it should also be noted that the Windows Update Agent uses
> >> WinHTTP,
> >> and this protocol must also have proxy configurations set up. Most likely
> >> you've configured the proxy server for Internet Explorer, but not for
> >> WinHTTP.
> >>
> >> Turning off the port blocking is confirmation of this, as then WinHTTP has
> >> full access to the other side.
> >>
> >> Running the Client Diagnostic Tool on this client would confirm that, in
> >> the
> >> proxy configuration report section.
> >>
> >> To duplicate the correct IE proxy settings to WinHTTP, execute the command
> >> 'proxycfg -u' at each client.
> >>
> >>
> >> "John Griffith" <John Griffith@discussions.microsoft.com> wrote in message
> >> news:A0BAE5BC-EC79-4CC0-BD15-C1199434AB9D@microsoft.com...
> >> > Both those ports are open, and secure web forms and regular web browsing
> >> > work. The error number is 0x80190193, and when I turn off all port
> >> > blocking
> >> > it starts working. Is there another port or portocol that isn't obvious?
> >> > This
> >> > started only recently, within the last couple of months.
> >> >
> >> > "MowGreen [MVP]" wrote:
> >> >
> >> >> John,
> >> >>
> >> >> Ports 80 and 443 need to be open.
> >> >>
> >> >> MowGreen [MVP 2003-2006]
> >> >> ===============
> >> >> *-343-* FDNY
> >> >> Never Forgotten
> >> >> ===============
> >> >>
> >> >> John Griffith wrote:
> >> >>
> >> >> > I need to know what TCP port to open (outgoing) in my firewall to
> >> >> > support
> >> >> > Windows Update. When I use the gateway address the router that's wide
> >> >> > open to
> >> >> > the Internet, live updateworks well, but through our firewall, does
> >> >> > not.
> >> >> > Which ports do I open?
> >> >>
> >>
> >>
> >>

>
>
>

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