Genuine Windows FAQ
http://www.microsoft.com/genuine/downloads/FAQ.aspx

Turn on Automatic Updates to make sure your system is being protected while you are
looking into the problem

"TELLYTUBBY" <TELLYTUBBY@discussions.microsoft.com> wrote in message
news:51C0CFEB-E120-433F-9898-E026AD5CE2FD@microsoft.com...
> thanks taurarian
> tried what u said and i entered update
> when asked to validate my software accepted and was informed my software was
> not cosha
> i am using an advent 3315 computer and have a restore disk with windows xp
> included
> as previosly stated update problems started after my computer was sorted
> for a software problem( windows not fully loading properly and hanging with
> no start bar ??) would this cause the above and what do i do to rectify
> all help gratefully received
> --
> TELLYTUBBY
>
>
> "TaurArian [MVP]" wrote:
>
>> This error message may occur if you have insufficient permissions to the
>> Windows
>> Update registry keys. The WindowsUpdate.log file will also read errors
>> 0x80070005 and 0x80080005.
>>
>> http://v5.windowsupdate.microsoft.co...cleid=13&ln=en
>>
>>
>> "TELLYTUBBY" wrote:
>>
>> > just had my computer back from sorting a software problem ?
>> > tried to update windows xp sp1(before problem sp2 via update)now when i
>> > enter update (takes long time to load) it checks for latest version of update
>> > then it starts to show a download , then unable to show page fault code
>> > 0x80070005
>> > all help gratefully received
>> > --
>> > TELLYTUBBY