are you using administrator account or have admin privileges?


"Cali Tech" wrote:

> I have a screen shot of the error. Cannot Install this Hardware. There was a
> problem installing the hardware. Then the model of the DVD drive I am trying
> to install. An error occurred during the installation of the device. Access
> is denined.
> I thought it was the DVD driver not compatible so I went and bought a
> different one at CompUSA and another at Office Depot. Same thing. I now know
> it is an XP issue. Possible a registry edit needs to be done, but I need some
> help and direction. I have scaned for viruses, spyware, and reinstalled SP2.
> I have ran the sfc /scannow. I have replaced the driver.cab file with the
> one off the CD. I have tried the jumpers and no combonation works. When I go
> to update the driver it just comes up with the same box. Access denied.
>
> Please help!
>