Re: Troubleshoot update failure
"DLS" <DLS@discussions.microsoft.com> wrote in message
news:1E8CDA1E-0C08-43C0-91C4-3CC65E0551F8@microsoft.com...
>I get the following failure log for an update. How do I troubleshoot? I
> reviewed KB906602 and KB902093.
>
> [KB905414.log]
....
================================================== ==============================
> 1.188: 2005/11/10 08:04:33.113 (local)
> 1.219:
> C:\WINDOWS\SoftwareDistribution\Download\22944015f 08223278b8b5671cbd364c8\update\update.exe (version 6.1.22.4)
> 1.219: Failed To Enable SE_SHUTDOWN_PRIVILEGE
> 1.219: Failed To Enable SE_SECURITY_PRIVILEGE
> 1.219: Setup encountered an error: You do not have permission to update
> Windows Server 2003.
> Please contact your system administrator.
> 1.219: You do not have permission to update Windows Server 2003.
> Please contact your system administrator.
> 1.219: Update.exe extended error code = 0xf004
> 1.141:
>
....
Check out KB909444?
(MSN search for
(permission OR permissions) "windows update" site:microsoft.com language:en
Alternatively, you could supplement the log's messages with traces from
FileMon and (if necessary) RegMon. E.g. if the permission problem is
in the file system FileMon may help uncover a more specific symptom;
if the permission problem is in the registry RegMon could help. I suggest
running both though and filtering such that writes to the log are captured
by FileMon. (E.g. use the update's executable name as the filter for both.)
It also helps to use the tools' Options: Clock Time and Show Milleseconds
since that can allow you to correlate information in all three files more easily.
Good luck
Robert Aldwinckle
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