look in computer management. does device show up there?

Start>run>diskmgmt.msc

if there, assign driver letters.
Don't think they will be there but worth a try.


"Cali Tech" wrote:

> Tried that and just comes back with the same error message.
> I am backing up the data and will try a repair install.
>
> "Dixonian69" wrote:
>
> > try using "update driver" under/for this drive from device manager.
> >
> > "Cali Tech" wrote:
> >
> > > Yes with a yellow exlamation point saying the device drivers are not installed.
> > >
> > > "Dixonian69" wrote:
> > >
> > > > does the device showup in device manager?
> > > > or My computer/explorer?
> > > >
> > > > "Cali Tech" wrote:
> > > >
> > > > > I have a screen shot of the error. Cannot Install this Hardware. There was a
> > > > > problem installing the hardware. Then the model of the DVD drive I am trying
> > > > > to install. An error occurred during the installation of the device. Access
> > > > > is denined.
> > > > > I thought it was the DVD driver not compatible so I went and bought a
> > > > > different one at CompUSA and another at Office Depot. Same thing. I now know
> > > > > it is an XP issue. Possible a registry edit needs to be done, but I need some
> > > > > help and direction. I have scaned for viruses, spyware, and reinstalled SP2.
> > > > > I have ran the sfc /scannow. I have replaced the driver.cab file with the
> > > > > one off the CD. I have tried the jumpers and no combonation works. When I go
> > > > > to update the driver it just comes up with the same box. Access denied.
> > > > >
> > > > > Please help!
> > > > >