Hi AlanT,

See if the information in this MSKB article helps you to help your riend
resolve the problem:

"After you run Microsoft Windows AntiSpyware (Beta), you have
network-related problems, or you receive an error message":
http://support.microsoft.com/kb/892350

another option would be to d/load and run winsockxpfix:
http://www.spychecker.com/program/winsockxpfix.html



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"AlanT" <AlanT@discussions.microsoft.com> wrote in message
news:1138245B-F257-4D75-9998-8595D7F594AB@microsoft.com...
> At a friends house and recommended he download the latest Windows updates
on
> his desktop; there were 33 of them. After installing them, the desktop
can
> no longer access the internet. The wireless connection is enabled with
> excellent signal strength, but IE cannot reach the wireless modem (I see a
> dnserror msg on the bottom grey area of the IE screen). My laptop
continues
> to reach the same wireless modem and the internet just fine. Have
rebooted
> everything, still no luck. Trying to back-out Windows updates using
System
> Restore, but after going through the restore process, it says cannot
restore
> from that checkpoint; tried restoring from about 7 different days
checkpoint
> and can't restore from any of them. Help!