You receive an "Initialization error 0x800A1391" error message and the Windows Update
Web site does not appear
http://support.microsoft.com/?scid=kb;en-us;836961
Also check for the presence of malware on the system. Go here to have it scanned :
http://www.auditmypc.com/freescan/prefcan.asp
Here for the preliminary steps in removing the malware, if found on the system :
http://www.aumha.org/a/quickfix.htm
Posted by another user:
For ZoneAlarm, go into the privacy tab and add update.microsoft.com under the site
list tab and enable mobile codes for only this one.
This will allow Active X to be run, which is required for Windows Update to run
successfully.
--
===========================
TaurArian [MS-MVP] 2005-2006
===========================
"WildIzThaWind" <WildIzThaWind@discussions.microsoft.com> wrote in message
news:ECFF68AA-5174-4363-8819-6A03435EE1FD@microsoft.com...
> Thank You Mike. I am receiving this error code 0x800A1391....I have tried
> this fix on CastleCops...but still getting error. Any other suggestions?
> Thanks
>
> "Mike" wrote:
>
>> This is for anyone who's having trouble with WU/BITS:
>> http://castlecops.com/t106642-How_To...ly_Edited.html
>> [I wrote it -- I would have posted the entire set of
>> instructions here, but I wasn't sure if I could upload
>> the Zip file with the Registry fixes on this N.G., so
>> anyone could subsequently download it. However,
>> the necessary File ready for downloading, along with the
>> lengthy instructions are all located at the above link.]
>>
>> If the above link doesn't work, go to:
>> http://castlecops.com/
>> Click "Forums" right below the Castlecops logo,
>> then go to the "General Computer Problems" Forum
>> (2nd one down), click on it and look for the Topic called:
>> "How To Fix Windows Update (BITS)".
>>
>> [As of THIS writing (12/2/05 6:00 AM EST),
>> it was on the 1st page (on top) and the 'Last Post'
>> was made on Wed. Nov. 30, 2005 at 12:43 AM]
>>
>> If you're not a member and want to register for a
>> free account, go to:
>> http://castlecops.com/
>> [Look on the bottom of the Login box on the right side
>> and click where it says:
>> "Click here to create a registered account" (and follow the
>> instructions from there).]
>>
>> Hope it helps somebody here (it sure seemed like it did at CC)...
>>
>>
>>