I tried your fix and this did not help. It is the website that has
encountered the problem not Windows Update. Any other suggestions?

"sarahj60" wrote:

> When my computer is checking for updates I get the following message:
>
> "The website has encountered a problem and cannot display the page you are
> trying to view". There is no error message number.
>
> As a result of this I haven't updated Windows XP for months. Can anyone
> help me with this?