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Old 01-05-2006, 05:12 PM
Michael W
 
Posts: n/a
Default Re: Critical Upd. DirectX 9, W2000, KB904706, Error: 0x800706BE

Hey Bob,
Que Pasta? (a correct might be "linquinie")...
Thanks for your detailed reply. I will have to check it out in closer detail.

I am certain nothing else is running (good to know that Media Player is #1
suspect for "quartz.dll". Indeed, old version is in WINDIR & DllCache
(v6.5.1.902), and a newer, larger version is unpacked and wanting to go in
the download folders for this update (v6.5.1.907). Indicating (to me) it
gives before ever trying, i.e. the KB907406.cat is empty (size 0).

I'm hoping that doc you referenced will help, as I've never had any type of
problem on this machine (why I let that 10 updates go at once, trusting past
experience). I wonder what's "different" about this update...?

I've tried really paring down services (turned off sounds, turned off "use
prefered sound drivers exclusively", etc.

Could something be wrong with DirectX itself? (dxdiag.exe). How does this
get updated, or is this update "updating" it...

As I said, I will examine your suggestions closely. One is to do this update
by hand?

Again, thanks, stay tuned!
Michael

"Robert Aldwinckle" wrote:

> "Michael W" <michaelj_SPAMME_waltrip@hot_NOT_mail.com> wrote in message
> news:A0FFA35C-B36F-4B7C-9883-28B0CB4F88C5@microsoft.com
> ....
> > Hello,
> > I have had an error with K904706 since it came out in Oct. Had 10 or so
> > updates that were wanted to do, and from Win Upd web, let them all installl.
> >
> > All downloaded fine, by during install. when 904706 (DirectX 9. Win 2000
> > mine says), it quickly advances 50% and stops. Since then, have managed to
> > remove the download for this (no uninstall appears), and let it attempt all
> > by itself. Same result.

> ....
> > I've tried various things,

> ....
>
>
> Have you seen this article
>
> <title>Your computer may not be updated when you install one of the DirectX
> security updates that is associated with security bulletin MS05-050
> on a computer running Windows Server 2003, Windows XP, or Windows 2000</title>
>
> http://support.microsoft.com/default...b;en-us;909596
>
> (MSKB search for
> K904706
> )
>
>
> or more particularly done the diagnosis it suggests?
> What are the results?
>
> Notice that your log does not include the most important detail
> or at least is very vague about the current version of quartz.dll
>
> > 0.321: FileVersion of C:\WINNT\system32\quartz.dll is Greater or Equal To 6.5.1.900

>
>
> The article ends with a link to the relevant TechNet Security Bulletin.
> There you can find instructions for doing a command line invocation
> which apparently allows you to specify a /verbose option.
> That might allow you to get more insight on those "FileInUse" messages.
> BTW I would make sure that all other programs are closed before
> trying an install, in particular Windows Media Player which I think is the
> only one which should be using quartz.dll.
>
> If you have stopped Media Player and still get that particular symptom
> in your log with no apparent explanation I would try using tasklist
> (or Process Explorer from SysInternals) to try to understand why it
> would be showing as in use (assuming the message means what it implies.)
> Other tools from SysInternals could be really helpful here too.
> E.g. both FileMon and RegMon could add insight.
> Tip: when FileMon includes writes to the install log you can use
> the length of the writes to infer which messages are being written
> and thus correlate other file and registry accesses to supplement
> what the log is showing. The correlation with a RegMon trace is
> helped also by using the options Clock Time and Show Milleseconds
> on both tools.
>
>
> HTH
>
> Robert Aldwinckle
> ---
>
>
>

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