Please help! I still have this problem and I don't know what to do next.

Thanks.

"bpiela" wrote:

> When I run Windows or Microsoft Update, it will check the system for updates
> and then shows me that I have 3 high-priority updates available. I click on
> "Install Updates" and they all fail to install. The files never get
> downloaded. It fails right away. Under the Failed Updates summary, it says
> "Problem: A problem with your computer is preventing updates from being
> downloaded or installed." I checked my update history and I don't see the
> failures. I searched the Troubleshooter but I wasn't able to find anything.
> Any help would be greatly appreciated. I am running Windows XP Home SP2.
>
> Thanks in advance.