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Old 01-05-2006, 05:13 PM
PA Bear
 
Posts: n/a
Default Re: KB823353 Cumulative Security Update Outlook Express

Recap: You reinstalled IE/OE, leaving you with MSOE.DLL v6.00.2800.1106 >
You then manually downloaded/installed 823353, 887797 and 897715, in that
order and rebooting inbetween > Windows Update says you still need to
install 823353.

Does Automatic Updates tell you the same thing?

Reinstall IE/OE again > Instead of installing the updates manually, go to
Windows Update and see which of the OE updates it offers you > Write it down
but do not install it > Post back and tell me which update was offered.

Given this unexpected behavior and your problems after installing WinXP SP2,
I suspect you may have a hijackware infection.

Related: If you've not installed any other updates since reinstalling IE,
your system remains vulnerable! Make sure the Windows Firewall (or a
third-party one) is enabled and that you install all other updates ASAP. I
would not install WinXP SP2 with the machine in its current state.
--
~PA Bear

dimie71 wrote:
> Thanks PA Bear,
>
> I tried part of the procedure described in that article. Modified that key
> in the registry for Outlook Express, reinstalled Internet Exlporer which
> reinstalls Outlook Express with it, checked after and the msoe.dll version
> was 6.00.2800.1106 !!!
>
> So I thought if the version is right, why dont I try the procedure you
> described in your first reply. So I did everything...but...Windows update
> still reports that I need to install this 823353 (although I did that
> manually with the correct version of msoe.dll, according to your first
> post).
>
> But I can tell you this!
>
> msoe.dll version is now 6.00.2800.1506 !!!
> inetcomm.dll is also 6.00.2800.1506
>
> Now does that mean that the file is installed but for some reason my
> computer doesnt report that correctly to the windows update website?
>
> Any way to check through the file versions if the 823353 is installed
> despite what the windows update is reporting?
> If my pc reports something badly, and only if the file is already
> installed, then I can just go to the windows update website and choose to
> hide that update
> AND THEN WE ARE FINE!
>
> Let me know what ya think.
>
> Thank you for all the "walkthrough" (lol) and give me a short answer on
> the above thoughts please...
>
> Thanks!
>
>
> "PA Bear" wrote:
>
> > > I never had 823353 in my installed components, it never appeared in
> > > add/remove

> >
> > Yes, I understand that. I had my reasons for asking what I did though.
> >
> > > With 897715 and 887797 uninstalled the versions are :
> > >
> > > msoe.dll 6.00.2800.1437
> > > inetcomm.dll 6.00.2800.1441

> >
> > Installing 823353 (Yes, I know, but bear with me) *gives* you those
> > versions of those files.
> >
> > Why did it happen? Known issues with OE Updates and Windows Update
> > notwithstanding (I think we've ruled this out), I suspect it was caused
> > by problems already present on the machine when you installed WinXP SP2
> > a while ago.
> >
> > Short answer: You're only going to fix this by Repairing or
> > Reinstalling OE per http://support.microsoft.com/?kbid=318378...or
> > backing up for personal data, formatting and reinstalling WinXP.
> >
> > Best of luck.
> > --
> > ~Robear Dyer (PA Bear)
> > MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
> >
> >
> > dimie71 wrote:
> > > PA Bear,
> > >
> > > Antivirus was not active during the procedure.
> > >
> > > As I said in my previous message, after the procedure it went down to
> > > msoe.dll version 6.00.2800.1437.
> > >
> > > Therefore with unistalling 897715, reboot, unistalling 887797,
> > > reboot, the version is
> > > msoe.dll version 6.00.2800.1437.
> > >
> > > Something you didnt get right cause perhaps it was not so clear.
> > > I never had 823353 in my installed components, it never appeared in
> > > add/remove, it just came up in WINDOWS UPDATE and it would never
> > > install... The procedure in windows update would report that it had
> > > successfully installed 823353 but it would never appear as installed
> > > in add/remove, it would only appear every time in windows update!
> > >
> > > So...
> > >
> > > With 897715 and 887797 uninstalled the versions are :
> > >
> > > msoe.dll 6.00.2800.1437
> > > inetcomm.dll 6.00.2800.1441
> > >
> > > And something else. I said that I dont want to install SP2 for the
> > > annoying messages. That means that I will definately not install
> > > SP2...Therefore I dont care if SP2 is in anyway affected by the
> > > specific problem I have right now because I am not interested in
> > > installing it for the reasons I described before...Omg, remembering
> > > how annoying it was, I wouldnt even bother and I also do not
> > > recommend that SP2 is installed if you have your own firewall!
> > >
> > > Hey, thanks for all your effort so far!
> > >
> > > "PA Bear" wrote:
> > >
> > > > Please include all of previous message(s) in your replies to the
> > > > newsgroup.
> > > >
> > > > Did you do all this with OE and your anti-virus application closed
> > > > throughout?
> > > >
> > > > What versions are MSOE.DLL and INETCOMM.DLL now?
> > > >
> > > > If you uninstall 897715, reboot, uninstall 887797 & reboot, is
> > > > 823353 found in Add/Remove Programs? If so, uninstall it & reboot,
> > > > then post back with the then-current versions of MSOE.DLL and
> > > > INETCOMM.DLL.
> > > >
> > > > I would not install SP2 while this problem persists.
> > > > --
> > > > ~Robear Dyer (PA Bear)
> > > > MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP,
> > > > DTS-L.org
> > > >
> > > > dimie71 wrote:
> > > > > Thanks for your answer PA Bear.
> > > > > Unfortunately it didnt work.
> > > > > Here is the result.
> > > > >
> > > > > 1. Unistalled 887997 and rebooted. Checked windows update and the
> > > > > only result I had was 823353, still downloaded, reinstalled,
> > > > > still came up in the next check.
> > > > >
> > > > > 2. Tried from Step 2a and below.
> > > > >
> > > > > msoe.dll (of course not msimn.exe !) version was 6.00.2800.1437
> > > > >
> > > > > I thought what the heck, will try it anyway (wasnt a good thought
> > > > > after all). Managed to install 823353 manually!
> > > > > Managed to install 887797 manually.
> > > > > Managed to install 897715 manually.
> > > > >
> > > > > After all the reboots, I returned to windows update and found out
> > > > > that 823353 was still waiting fom me there!!!
> > > > >
> > > > > Was that caused from the msoe.dll version? I mean, if it was
> > > > > 6.00.2800.1409 or earlier, would it work?
> > > > > How do I get to the versions of msoe.dll that will make it work?
> > > > > (assuming thats the case here)
> > > > >
> > > > > About your suggestion for WinXP SP2, well used to run SP2, I was
> > > > > terribly annoyed by the continueing messages concerning my
> > > > > firewall (unfortunately I havent met anybody who can disable that
> > > > > warning), removed SP2, WinXP kept crashing after the roll back,
> > > > > tried multiple ways of repairing, all failed, so I decided I will
> > > > > stick with SP1 which is fine so far (after I reinstalled WinXp)
> > > > > I have my own purchased antivirus&firewall software so SP2 was
> > > > > really a pain in the butt.
> > > > > Would move on to SP2 if that annoying firewall message could go
> > > > > away.
> > > > >
> > > > > "PA Bear" wrote:
> > > > > > > msoe.dll version 6.00.2800.1478
> > > > > >
> > > > > > 1. Uninstall 887797 ('Windows XP - KB887797'?) via Add/Remove
> > > > > > Programs and reboot.
> > > > > >
> > > > > > 2a. Assuming MSOE.DLL (not Outlook Express/MSIMN.EXE) is now
> > > > > > v6.00.2800.1409 or earlier (i.e., v6.00.2800.1123 or
> > > > > > v6.00.2800.1106), install (KB)823353 manually using the file
> > > > > > downloaded from
> > > > > > http://www.microsoft.com/downloads/d...displaylang=en
> > > > > >
> > > > > > 2b. Optional: Reboot and install KB887797 via
> > > > > > http://www.microsoft.com/downloads/d...6-a1a3da675baf
> > > > > >
> > > > > > 3. Reboot and (re)install (KB)897715 manually using the file
> > > > > > downloaded from
> > > > > > http://www.microsoft.com/downloads/d...d-28502b3d2518
> > > > > >
> > > > > > Alternatively, after #1 above, check in at Windows Update and
> > > > > > install whatever OE Cumulative Update is now offered and reboot.
> > > > > > Then return to Windows Update to see if another one's now
> > > > > > offered you.
> > > > > >
> > > > > > OT: I'd get WinXP SP2 installed ASAP, too.
> > > > <paste>
> > > > dimie71 wrote:
> > > > > I have a similar but somehow different problem with this update.
> > > > > Like most people said it keeps coming back, update finds it
> > > > > already downloaded, reinstalls everytime and next time its still
> > > > > there.
> > > > > I tried all possible solutions described in here so far, none
> > > > > worked. I get some other error messages as if I am not running
> > > > > Outlook Express 6 or 6 SP1.
> > > > >
> > > > > First of all i unistalled the update KB897715 and tried to install
> > > > > through windows update but also manually (by downloading the file)
> > > > > the update KB823353. Still it didnt work.
> > > > >
> > > > > When I try to install the update by executing the file I get this
> > > > > message
> > > > > > This update requires Outlook Express 6 Service Pack 1 to be
> > > > > > installed.
> > > > >
> > > > > When I try to install the version for thats for Outlook Express 6
> > > > > without SP1, I get a message saying :
> > > > > This update requires Outlook Express 6 to be installed !!!
> > > > >
> > > > > Ok, here's some info you might find useful before you ask for them
> > > > >
> > > > > Running WinXP Pro SP1.
> > > > > At the about screen of Outlook Express, its version 6 (I already
> > > > > knew that...).
> > > > > More specifically its 6.00.2800.1123 (after unistalling the
> > > > > KB897715, dont know if it was different before).
> > > > > msoe.dll version 6.00.2800.1478
> > > > <snip>


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