"Andreas1974" <andreas.jansson@home.se> writes:
> Windows update fails on installing
> KB910437.log KB905915.log
>
> This bug seems to occur if you have changed the default location of the
> "program files" folder.
> Registry path:
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion
> Key name: ProgramFilesDir
>
> Just temporarily change the key data of ProgramFilesDir back to
> "C:\Program Files" (on an us/english system), and install the update.
>
> // Andreas
>
I am experiencing the same problem. I checked my
registry for the above and ProgramFilesDir was set to: C:\Program Files
I am including the last few lines of each of the log files
if that will help anyone with this. I'd welcome any help!
KB910437.log --------------------------------------
8.412: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied c:\windows\softwaredistribution\download\f14f8865d d08e4d95c38a2ae4cb1096f\update\eula.txt -> c:\windows\$hf_mig$\KB910437\update\eula.txt.
8.532: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied c:\windows\softwaredistribution\download\f14f8865d d08e4d95c38a2ae4cb1096f\update\branches.inf -> c:\windows\$hf_mig$\KB910437\update\branches.inf.
8.612: Copied file: C:\WINDOWS\system32\esent.dll
9.263: Copied file (delayed): C:\WINDOWS\system32\SETA17.tmp
9.263: Copied file: c:\windows\$hf_mig$\KB910437\SP2QFE\esent.dll
9.494: DoInstllation: UpdSpCommitFileQueue for FileQueue failed: 0x5
9.604: Access is denied.
9.614: KB910437 installation did not complete.
Windows XP has been partially updated and may not work properly.
9.614: Update.exe extended error code = 0x5
KB905915.log ---------------------------------------
32.907: Copied file: c:\windows\$hf_mig$\KB905915\SP2QFE\pngfilt.dll
33.047: Copied file: c:\windows\$hf_mig$\KB905915\SP2QFE\dxtrans.dll
34.359: Copied file: c:\windows\$hf_mig$\KB905915\SP2QFE\inseng.dll
34.760: Copied file: c:\windows\$hf_mig$\KB905915\SP2QFE\msrating.dll
35.411: Copied file: c:\windows\$hf_mig$\KB905915\SP2QFE\mshtml.dll
36.102: DoInstllation: UpdSpCommitFileQueue for FileQueue failed: 0x5
36.452: Access is denied.
36.462: KB905915 installation did not complete.
Windows XP has been partially updated and may not work properly.
36.462: Update.exe extended error code = 0x5
WindowsUpdate.log -------------------------------------------------
2005-12-15 06:20:24 1128 638 AU # 2 updates detected
2005-12-15 06:20:24 1128 638 AU #########
2005-12-15 06:20:24 1128 638 AU ## END ## AU: Search for updates [CallId = {2450F232-E4A4-412E-8892-F32E2B14B22D}]
2005-12-15 06:20:24 1128 638 AU #############
2005-12-15 06:20:24 1128 638 AU AU setting next detection timeout to 2005-12-16 05:46:55
2005-12-15 06:20:24 1128 2ac Report REPORT EVENT: {82645068-D9E9-4BC3-A278-3DF24F8A0FAC} 2005-12-15 06:19:52-0500 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Installation Ready: The following updates are downloaded and ready for installation. This computer is currently scheduled to install these updates on Friday, December 16, 2005 at 3:00 AM: - Cumulative Security Update for Internet Explorer for Windows XP (KB905915)
2005-12-15 06:20:24 1128 2ac Report REPORT EVENT: {2CBAEA4D-302A-422C-8FCB-7316A9A68968} 2005-12-15 06:19:53-0500 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Installation Ready: The following updates are downloaded and ready for installation. This computer is currently scheduled to install these updates on Friday, December 16, 2005 at 3:00 AM: - Cumulative Security Update for Internet Explorer for Windows XP (KB905915) - Update for Windows XP (KB910437)
2005-12-15 06:20:29 1128 638 Report REPORT EVENT: {0DBF56DE-50E1-4617-A5C5-091F34DFA554} 2005-12-15 06:20:24-0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Agent has finished detecting items.
2005-12-15 06:23:20 1128 358 AU AU setting client response for sessionId 0x0 to 'Active'
2005-12-15 06:23:26 1128 194 AU AU received install approval from client for 2 updates
2005-12-15 06:23:26 1128 194 AU #############
2005-12-15 06:23:26 1128 194 AU ## START ## AU: Install updates
2005-12-15 06:23:26 1128 194 AU #########
2005-12-15 06:23:26 1128 194 AU # Initiating manual install
2005-12-15 06:23:26 1128 194 AU # Approved updates = 2
2005-12-15 06:23:26 1128 194 AU <<## SUBMITTED ## AU: Install updates / installing updates [CallId = {77E5A0C8-B9C4-4D03-9E8C-1E8781D2BBAD}]
2005-12-15 06:23:26 1128 638 Agent *************
2005-12-15 06:23:26 1128 638 Agent ** START ** Agent: Installing updates [CallerId = AutomaticUpdates]
2005-12-15 06:23:26 1128 638 Agent *********
2005-12-15 06:23:26 1128 638 Agent * Updates to install = 2
2005-12-15 06:23:26 1128 638 Agent * Title = <NULL>
2005-12-15 06:23:26 1128 638 Agent * UpdateId = {B7C71E84-3A27-4458-B3E5-98512AA5EF36}.101
2005-12-15 06:23:26 1128 638 Agent * Bundles 1 updates:
2005-12-15 06:23:26 1128 638 Agent * {C26A1380-04FA-4BD7-A394-22C8BE220403}.101
2005-12-15 06:23:26 1128 638 Agent * Title = <NULL>
2005-12-15 06:23:26 1128 638 Agent * UpdateId = {88ECB294-6967-4250-BCB7-8C37B83915A8}.101
2005-12-15 06:23:26 1128 638 Agent * Bundles 1 updates:
2005-12-15 06:23:26 1128 638 Agent * {C729D82A-2CE3-497F-82C4-E0EA6149E5F3}.101
2005-12-15 06:23:39 1128 638 Handler Attempting to create remote handler process as AWL\john in session 0
2005-12-15 06:23:39 1128 638 DnldMgr Preparing update for install, updateId = {C26A1380-04FA-4BD7-A394-22C8BE220403}.101.
2005-12-15 06:23:39 2712 c38 Misc =========== Logging initialized (build: 5.8.0.2469, tz: -0500) ===========
2005-12-15 06:23:39 2712 c38 Misc = Process: C:\WINDOWS\system32\wuauclt.exe
2005-12-15 06:23:39 2712 c38 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2005-12-15 06:23:39 2712 c38 Handler :::::::::::::
2005-12-15 06:23:39 2712 c38 Handler :: START :: Handler: Windows Patch Install
2005-12-15 06:23:39 2712 c38 Handler :::::::::
2005-12-15 06:23:39 2712 c38 Handler : Updates to install = 1
2005-12-15 06:23:39 2712 c38 Handler : Installing update {C26A1380-04FA-4BD7-A394-22C8BE220403}.101
2005-12-15 06:23:39 2712 7c Handler Installing with parameters=-q /Z -er, sandbox=C:\WINDOWS\SoftwareDistribution\Download\0 af5890fd4bd4b5e665ff4f51f8aab77.
2005-12-15 06:23:55 1128 c84 AU AU setting client response for sessionId 0x0 to 'Active'
2005-12-15 06:23:55 1128 194 AU AU setting client response for sessionId 0x0 to 'Active'
2005-12-15 06:24:17 2712 7c Handler Install completed with 0x80070005.
2005-12-15 06:24:17 2712 c38 Handler FATAL: UH: 0x80070005: InstallOrUninstallThread failed
2005-12-15 06:24:17 2712 c38 Handler : WARNING: Install completed: result type = 0x0, installer error = True, error = 0x80070005, disabled until reboot = No, reboot required = No
2005-12-15 06:24:17 2712 c38 Handler FATAL: UH: 0x8024200b: HandleSingleUpdate failed
2005-12-15 06:24:17 2712 c38 Handler :::::::::
2005-12-15 06:24:17 2712 c38 Handler :: END :: Handler: Windows Patch Install
2005-12-15 06:24:17 2712 c38 Handler :::::::::::::
2005-12-15 06:24:17 1128 434 AU >>## RESUMED ## AU: Installing update [UpdateId = {B7C71E84-3A27-4458-B3E5-98512AA5EF36}]
2005-12-15 06:24:17 1128 434 AU # WARNING: Install failed, error = 0x80070005
2005-12-15 06:24:18 1128 638 DnldMgr Preparing update for install, updateId = {C729D82A-2CE3-497F-82C4-E0EA6149E5F3}.101.
2005-12-15 06:24:18 2712 b68 Handler :::::::::::::
2005-12-15 06:24:18 2712 b68 Handler :: START :: Handler: Windows Patch Install
2005-12-15 06:24:18 2712 b68 Handler :::::::::
2005-12-15 06:24:18 2712 b68 Handler : Updates to install = 1
2005-12-15 06:24:18 2712 b68 Handler : Installing update {C729D82A-2CE3-497F-82C4-E0EA6149E5F3}.101
2005-12-15 06:24:18 2712 b08 Handler Installing with parameters=-q -z -er, sandbox=C:\WINDOWS\SoftwareDistribution\Download\f 14f8865dd08e4d95c38a2ae4cb1096f.
2005-12-15 06:24:22 1128 434 Report REPORT EVENT: {5B47D50A-F7C6-48E2-AB53-CA5035231195} 2005-12-15 06:24:17-0500 1 182 101 {B7C71E84-3A27-4458-B3E5-98512AA5EF36} 101 80070005 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070005: Cumulative Security Update for Internet Explorer for Windows XP (KB905915).
2005-12-15 06:24:28 2712 b08 Handler Install completed with 0x80070005.
2005-12-15 06:24:28 2712 b68 Handler FATAL: UH: 0x80070005: InstallOrUninstallThread failed
2005-12-15 06:24:28 2712 b68 Handler : WARNING: Install completed: result type = 0x0, installer error = True, error = 0x80070005, disabled until reboot = No, reboot required = No
2005-12-15 06:24:28 2712 b68 Handler FATAL: UH: 0x8024200b: HandleSingleUpdate failed
2005-12-15 06:24:28 2712 b68 Handler :::::::::
2005-12-15 06:24:28 2712 b68 Handler :: END :: Handler: Windows Patch Install
2005-12-15 06:24:28 2712 b68 Handler :::::::::::::
2005-12-15 06:24:28 1128 ed8 AU >>## RESUMED ## AU: Installing update [UpdateId = {88ECB294-6967-4250-BCB7-8C37B83915A8}]
2005-12-15 06:24:28 1128 ed8 AU # WARNING: Install failed, error = 0x80070005
2005-12-15 06:24:28 1128 638 Agent *********
2005-12-15 06:24:28 1128 638 Agent ** END ** Agent: Installing updates [CallerId = AutomaticUpdates]
2005-12-15 06:24:28 1128 638 Agent *************
2005-12-15 06:24:28 1128 638 AU # Install call complete for all calls, reboot required = No
2005-12-15 06:24:28 1128 638 AU #########
2005-12-15 06:24:28 1128 638 AU ## END ## AU: Installing updates [CallId = {77E5A0C8-B9C4-4D03-9E8C-1E8781D2BBAD}]
2005-12-15 06:24:28 1128 638 AU #############
2005-12-15 06:24:33 1128 638 Report REPORT EVENT: {5C6968AC-E55C-443C-BCFD-9AC3CEEDCD2D} 2005-12-15 06:24:28-0500 1 182 101 {88ECB294-6967-4250-BCB7-8C37B83915A8} 101 80070005 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070005: Update for Windows XP (KB910437).
--
John
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