Hi Patti,
Reviewing my history again, I found that I tried to download and install NET
Framwork 2 on 12-7-05. That must have been the first 80240018 failure that
I found and sent today. After the installation failure, I did a manual
download and install that I think worked. I guess that I got caught in the
KB886904 hotfix problem that I just read about. So today, I removeed
..Net1.1, the hot fix, .Net 2, ran the .NET cleanup, deleated some registry
keys and deleted some folders. I have not reinstalled .NET 1.1 or 2
I did find two other errors, 0x800704dd & 0x80240020. So far, google has
not helped me much on them either.
You are correct. All critical winxpsp2 updates are installed so this effort
is to fix things before the January update round.
The update log for 12-13-05 is too large to send to the news group both in
the message and as an attachment. Maybe you can tell me more about what to
look for so I can cut it down in size.
David
"Patti MacLeod" <pam120@nospamshaw.ca> wrote in message
news:%23ZM5IkbBGHA.272@TK2MSFTNGP11.phx.gbl...
> You're welcome for the answer. From your original post I am assuming that
> you have downloaded all the required/critical updates that were available
> to
> you at that time, that being the two that you downloaded manually from the
> MS Download Center, hence there would be no remaining "needed" updates for
> you to install at this time. If there were, I would ask of you to attempt
> to
> install the remaining updates, taking note of the date and time, and then
> post the complete contents in the Windows Update log that reflect that
> date
> and time (thus having a "fresh" log to look over). Might I ask of you then
> to post all the entries for 12-13-05 that reflect the time of the most
> recent failed install. I'm thinking that there may be something that goes
> along with the "Failed to find token for SID <SID value> with hr =
> 80240018"
> that might further point in the right direction for a resolution to the
> problem.
>
>
>
> Regards,
>
> --
> Patti MacLeod
> Microsoft MVP - Windows Shell/User
>
> "David" <david@AAAA.net> wrote in message
> news:%23EzfIUZBGHA.984@tk2msftngp13.phx.gbl...
>> Hi Patti,
>> Thanks for your answer. Now that I know where to look I did find two
>> error
>> codes. Neither one is 80240020. (I did a search for 80240020 from the
>> beginning of the log and could not find it.)
>>
>>
>> The first, hr=8024a000, happens often and most of the time in the
> following
>> sequence:
>> Shutdwn Install at shutdown: no updates to install
>> Shutdwn FATAL: WUCheckForUpdatesAtShutdown failed, hr=8024A000
>> I guess this is not a problem.
>>
>> The other error code is: hr=80240018. I did a search to find the first
>> occurance. It started happening on 12-7-05. On that day there are over 20
>> occurrences. The first one is:
>> 2005-12-07 11:09:48 1208 4cc Misc WARNING: Failed to find token for SID
>> S-1-5-21-680338518-1412893358-3394653975-1003 with hr = 80240018.
>>
>> I have copied the portion of the 12-13-05 WindowsUpdate.log that
> identified
>> the three downloads and shows the first 80240018 error on that date.
>> 2005-12-13 12:39:54 1196 560 DnldMgr *************
>> 2005-12-13 12:39:54 1196 560 DnldMgr ** START ** DnldMgr: Downloading
>> updates [CallerId = MicrosoftUpdate]
>> 2005-12-13 12:39:54 1196 560 DnldMgr *********
>> 2005-12-13 12:39:54 1196 560 DnldMgr * Priority = 3, ServiceId =
>> {7971F918-A847-4430-9279-4A52D1EFE18D}
>> 2005-12-13 12:39:54 1196 560 DnldMgr * Updates to download = 3
>> 2005-12-13 12:39:54 1196 560 Agent * Title = Update for Windows XP
>> (KB910437)
>> 2005-12-13 12:39:54 1196 560 Agent * UpdateId =
>> {88ECB294-6967-4250-BCB7-8C37B83915A8}.101
>> 2005-12-13 12:39:54 1196 560 Agent * Bundles 1 updates:
>> 2005-12-13 12:39:54 1196 560 Agent *
>> {C729D82A-2CE3-497F-82C4-E0EA6149E5F3}.101
>> 2005-12-13 12:39:54 1196 560 Agent * Title = Cumulative Security Update
> for
>> Internet Explorer for Windows XP (KB905915)
>> 2005-12-13 12:39:54 1196 560 Agent * UpdateId =
>> {B7C71E84-3A27-4458-B3E5-98512AA5EF36}.101
>> 2005-12-13 12:39:54 1196 560 Agent * Bundles 1 updates:
>> 2005-12-13 12:39:54 1196 560 Agent *
>> {C26A1380-04FA-4BD7-A394-22C8BE220403}.101
>> 2005-12-13 12:39:54 1196 560 Agent * Title = Windows Malicious Software
>> Removal Tool - December 2005 (KB890830)
>> 2005-12-13 12:39:54 1196 560 Agent * UpdateId =
>> {E9497F41-3D87-4237-AF23-A44A93B28D13}.100
>> 2005-12-13 12:39:54 1196 560 Agent * Bundles 1 updates:
>> 2005-12-13 12:39:54 1196 560 Agent *
>> {54FE0B51-6023-47A7-A9CB-F83C04EA625A}.100
>> 2005-12-13 12:39:54 3648 4b4 DtaStor Update service properties: service
>> registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
>> 2005-12-13 12:39:54 1196 560 DnldMgr *********** DnldMgr: New download
>> job
>> [UpdateId = {C729D82A-2CE3-497F-82C4-E0EA6149E5F3}.101] ***********
>> 2005-12-13 12:39:54 1196 560 DnldMgr * Queueing update for download
> handler
>> request generation.
>> 2005-12-13 12:39:54 1196 560 DnldMgr Generating download request for
> update
>> {C729D82A-2CE3-497F-82C4-E0EA6149E5F3}.101
>> 2005-12-13 12:39:54 1196 560 Handler Windows Patch download for UpdateId
>> =
>> {C729D82A-2CE3-497F-82C4-E0EA6149E5F3}: selected action is download
>> full-file.
>> 2005-12-13 12:39:54 1196 560 DnldMgr *********** DnldMgr: New download
>> job
>> [UpdateId = {C729D82A-2CE3-497F-82C4-E0EA6149E5F3}.101] ***********
>> 2005-12-13 12:39:54 1196 560 Misc WARNING: Failed to find token for SID
>> S-1-5-21-680338518-1412893358-3394653975-1003 with hr = 80240018.
>>
>> I have looked at the registry and everything looks OK.
>>
>>
>> 80240018?
>>
>> David
>>
>> "Patti MacLeod" <pam120@nospamshaw.ca> wrote in message
>> news:4BD2DF5C-5D4E-4064-B0A3-B9FA7AF07765@microsoft.com...
>> > Hi David,
>> >
>> > Check the WindowsUpdate.log file for error codes that are related to
>> > the
>> > failed install. The WindowsUpdate.log file can be found in the
> C:\Windows
>> > folder (if there are 2 log files for Windows Update, open the one where
>> > WindowsUpdate is displayed as one word in the filename). Copy the
> entries
>> > in
>> > that file that match the date and time of the last failed install and
> then
>> > paste these entries into a reply to this thread.
>> >
>> > A fairly common error code, it seems, when updates download but fail to
>> > install is 80240020
>> > If this is the error code displayed in your WindowsUpdate.log file,
>> > here
>> > are
>> > a couple of things for you to check.....
>> >
>> > Open the registry editor and navigate to:
>> > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\Cu rrentVersion\Winlogon
>> > Check for the existence of a Notify_Disabled subkey under Winlogon. If
>> > that
>> > subkey exists, delete it. Now, navigate to:
>> >
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\Cu rrentVersion\Winlogon\Noti
> fy
>> > Check for the existence of a SensLogn subkey. If SensLogn does not
> exist,
>> > you will need to add this missing key and its values.
>> > Copy/paste the following, between the two sets of asterisks, into
> Notepad
>> > and then Save as a file named SensLogn.reg
>> > NOTE: the [HKEY_LOCAL_MACHINE\SOFTWARE\......\Notify\SensLogn ] line in
>> > this
>> > post will wrap to two lines...it needs to be on one line in Notepad.
> Also,
>> > ensure that you have the blank line at the end.
>> >
>> > ********************
>> > REGEDIT4
>> >
>> > [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
>> > NT\CurrentVersion\Winlogon\Notify\SensLogn]
>> >
>> > "DLLName"="WlNotify.dll"
>> > "Lock"="SensLockEvent"
>> > "Logon"="SensLogonEvent"
>> > "Logoff"="SensLogoffEvent"
>> > "Safe"=dword:00000001
>> > "MaxWait"=dword:00000258
>> > "StartScreenSaver"="SensStartScreenSaverEvent"
>> > "StopScreenSaver"="SensStopScreenSaverEvent"
>> > "Startup"="SensStartupEvent"
>> > "Shutdown"="SensShutdownEvent"
>> > "StartShell"="SensStartShellEvent"
>> > "PostShell"="SensPostShellEvent"
>> > "Disconnect"="SensDisconnectEvent"
>> > "Reconnect"="SensReconnectEvent"
>> > "Unlock"="SensUnlockEvent"
>> > "Impersonate"=dword:00000001
>> > "Asynchronous"=dword:00000001
>> >
>> >
>> > ********************
>> >
>> > Once you have created and saved the SensLogn.reg file, double-click on
> it,
>> > then click on Yes when asked if you want to merge the information into
> the
>> > registry. Restart your computer for the changes to take effect.
>> >
>> >
>> >
>> > Regards,
>> >
>> > --
>> > Patti MacLeod
>> > Microsoft MVP - Windows Shell/User
>> >
>> >
>> > "David" wrote:
>> >
>> >> On 12/13/05, I downloaded KB905915, KB910437, and the MSRT from
>> >> "Microsoft
>> >> Update,
>> >> http://update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us."
>> >> The
>> >> files were downloaded but would not install. The error message was: "A
>> >> problem on your computer is preventing updates from being downloaded
>> >> or
>> >> installed." The comment was to try again. When I did, I got the
>> >> message
>> >> that
>> >> the updates were already downloaded and ready to install. When I
>> >> tried,
>> >> the
>> >> install failed with the same message. I did not get an error code. I
>> >> tried
>> >> to use the troubleshooter, google, and this news group but did not
>> >> find
>> >> an
>> >> answer. However, a number of posters seem to have the same problem.
>> >>
>> >> I went to the download center, individually downloaded & installed the
>> >> two
>> >> updates without a problem. They do not show up on my update log but
>> >> are
>> >> in
>> >> the add/delete program list. I also ran the MSRT from the download
> center
>> >> without a problem. I have and ran SBS&D; AdAware; avast; & HiJackThis
> and
>> >> have not found a problem. The November updates and MSRT downloaded and
>> >> installed without a problem so I do not know what caused the December
>> >> update.microsoft.com install failure. I know that the logical answer
> is
>> >> that I installed some s/w that is causing the problem. I have looked
> and
>> >> the only s/w installations between the November update and the
>> >> December
>> >> update are the avast Dec 4.6.739 build update and ccleaner v.1.26.218
>> >> version update. I have check BIT and Automatic Updates services.
>> >> Both
>> >> are
>> >> automatic and started.
>> >>
>> >> Any suggestions?
>> >>
>> >> Gateway GX1710; Winxpsp2 home; i.e.6
>> >>
>> >> David
>> >>
>> >>
>> >>
>>
>>
>
>