Re: KB835732 not installing
On Sat, 24 Dec 2005, MowGreen [MVP] <mowgreen@nowandzen.com> wrote:
>Then your issue is not the same.
Let me respond to this with two posts. First, this is what I just sent to
Microsoft:
I tried for the third time to reinstall XP. This time so I can record every
error in detail and include it here. But first some background:
Chkdsk has been run several times. On the first it did fix one file. The
disk had some bad spots. At least one in a system file. Using Spinrite all
has been fixed or blocked off. I have run the XP defrag program a few
times. It did as well as it could. I upgraded the BIOS to the latest.
I ran the reinstall/repair. The first message is "Windows could not load
the installer for tape controller. Contact your hardware vendor for
assistance." Not a problem, as I am no longer using the tape drive.
Then this error I get every time I've tried the reinstall/repair:
COM+ Setup Error
Sub-component COM+ raised an exception while processing the
OC_COMPLETE_INSTALLATION setup message.
d:\nt\com\comlx\src\conplussetup\comsetupc\setuput il.cpp (line 3406)
Error Code=0x8007007f
The specified procedure could not be found.
Failed to load the library 'C:\windows\system32\catsrv.dll'
After the reinstall/repair I checked the Device Manager. The only yellow
exclamation points were on my NEC monitors. I ran the update drivers and
the exclamation points went away. No other errors appear in the Device
Manager.
I then updated my NIC driver, my video driver, and my audio driver.
Some other comments: My Program Files folder is on my C: drive. It does
have a Net Meeting sub folder with all its files. On my G: drive I have a
second Program Files folder with a single subfolder with a program that can
restore deleted files, as for obvious reasons I downloaded this to another
drive. I could rename or move this.
In my Event Viewer/System I am getting two errors every minute or so:
(1) Source: Rasman, Event 20035, Description: Remote Access Connection
Manager failed to start because it could not create buffers. Restart the
computer. Access is denied.
(2) Source: Service Control Manager, Event: 7023, Description: The Remote
Access Connection Manager service terminated with the following error:
Access is denied.
In my Event Viewer/Application I find this error:
Source: VSS, Event: 4101, Description: Volume Shadow Copy Service error:
Cannot obtain the collection 'Applications' from the COM+ catalog
[0x80040154].
In my C:\windows\system32\ folder I find:
catsrv(3).dll 225KB 8/4/2004 2:56 AM
catsrv.dll 221KB 7/25/2005 11:39 PM
I await your instructions before I proceed further.
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