You receive an "Administrators only" error message when you try to visit the Windows Update Web site
or the Microsoft Update Web site
http://support.microsoft.com/kb/316524/
Error number: 0x8DDD0002
To install items from Windows Update, you must be logged on as an administrator or a member of the
Administrators group. If your computer is connected to a network, network policy settings may also
prevent you from completing this procedure.
You receive this message even though you are already logged on as an administrator or a member of
the Administrators group.
Error 0x8DDD0002 – incorrect permissions for the %windir%\softwaredistribution folder. Possible fix:
Reset the permission on the softwaredistribution folder
WinXP Pro :-
1. Open windows explorer, locate c:\windows\softwaredistribution folder.
2. Right-click on the folder, choose properties. Click on the security tab.
3. Make sure Administrators and System have full control.
4. Click on the advanced button and put a checkmark in "Replace permissions entries on..."
5. Click on the owner tab, select Administrators and check "Replace owner on subcontainers and
objects."
6. Now make sure "automatic updates" and "BITS" services are started. If they are not started, then
start them.
7. Try WU again.
WinXP Home you must boot into safe mode and login as administrator and then perform the above steps
1 – 7.
This error message may occur if you have insufficient permissions to the Windows Update registry
keys. The WindowsUpdate.log file will also read errors 0x80070005 and 0x80080005.
http://v5.windowsupdate.microsoft.co...cleid=13&ln=en
When searching for available updates on the Windows Update site, you see the 0x800A01AD error while
looking for updates
Problem description
This error message may occur if you have insufficient permissions to the Windows Update registry
keys. The WindowsUpdate.log file will also read errors 0x80070005 and 0x80080005.
Applicable operating systems, Windows XP Windows Server 2003
Resolutions
1. Check permissions on the Windows Update registry key
Click Start.
Choose Run.
In the Run box, type REGEDIT.
Click OK. The Registry Editor opens.
*WARNING*
Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your
operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of
Registry Editor can be solved. Use Registry Editor at your own risk.
Navigate to the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\WindowsUpdate.
On the menu, click Edit. Click Permissions.
For Administrator and System, select the Allow check boxes next to Full Control and Read
permissions. NOTE: In certain instances, these check boxes are grayed out. Ensure all accounts have
appropriate permissions.
Click Apply.
Click OK.
Close the Registry Editor.
Restart the system.
--
===========================
TaurArian [MS-MVP] 2005-2006
===========================
"Wm. R. Taylor" <WmRTaylor@discussions.microsoft.com> wrote in message
news
7962D24-4BA2-41E2-ACD8-1D8CA4413BC2@microsoft.com...
>I have been attempting to update XP home edition, but it keeps giving me an
> error (
> Error number: 0x8DDD0002) saying I need to be an admin??!!! I'm the only
> one who uses this PC and I am not the admin, even though the User Accounts
> control pannel applet says I am???!!!???
>
> I need one of two solutions here:
> 1) A way to force the site to acknowlede that I AM AN ADMIN!
> or
> 2) A way to promote myself to the admin level.
>
> In case it helps (I doubt it), here's the windowsupdate.log file for my
> recent "attempts":
> 2005-12-27 18:41:42 2604 a30 Misc =========== Logging initialized (build:
> 5.8.0.2469, tz: -0500) ===========
> 2005-12-27 18:41:42 2604 a30 Misc = Process: C:\Program Files\Internet
> Explorer\IEXPLORE.EXE
> 2005-12-27 18:41:42 2604 a30 Misc = Module: C:\WINDOWS\system32\wuweb.dll
> 2005-12-27 18:41:42 2604 a30 WUWeb FATAL: CheckIfClientUpdateNeeded failed:
> error 0x80070005
> 2005-12-27 18:46:31-0500 956 3ac Out of proc datastore is shutting down
> 2005-12-27 18:46:32-0500 956 3ac Out of proc datastore is now inactive
> 2005-12-27 18:55:58-0500 800 324 Service received SERVICE_CONTROL_STOP
> control
> 2005-12-27 18:55:58-0500 800 78c Exiting Service Main
> 2005-12-27 18:55:59-0500 3736 e9c Trying to make out of proc datastore active
> 2005-12-27 18:56:00-0500 3736 e9c Out of proc datastore is now active
> 2005-12-27 18:56:00-0500 3736 e9c Out of proc datastore is shutting down
> 2005-12-27 18:56:00-0500 800 78c WUAUENG ServiceMain exits. Exit code is
> 0x240001
> 2005-12-27 18:56:02-0500 3736 e9c Out of proc datastore is now inactive
> 2005-12-27 18:56:02-0500 3724 e90 ChangeServiceConfig for wuauserv succeeded
> 2005-12-27 18:59:04-0500 800 ff8 Service Main starts
> 2005-12-27 18:59:04-0500 800 ff8 Using BatchFlushAge = 28081.
> 2005-12-27 18:59:04-0500 800 ff8 Using SamplingValue = 422.
> 2005-12-27 18:59:04-0500 800 ff8 Successfully loaded event namespace
> dictionary.
> 2005-12-27 18:59:04-0500 800 ff8 Successfully loaded client event namespace
> descriptor.
> 2005-12-27 18:59:04-0500 800 ff8 Successfully initialized local event
> logger. Events will be logged at
> C:\WINDOWS\SoftwareDistribution\ReportingEvents.lo g.
> 2005-12-27 18:59:04-0500 800 ff8 Successfully initialized NT event logger.
> 2005-12-27 18:59:04-0500 800 ff8 Successfully initialized event uploader 0.
> 2005-12-27 18:59:04-0500 800 ff8 Reopened existing event cache file at
> C:\WINDOWS\SoftwareDistribution\EventCache\{873E79 0C-9907-40D0-8456-A7E656527F09}.bin for writing.
> 2005-12-27 18:59:04-0500 800 ff8 Successfully initialized event uploader 1.
> 2005-12-27 18:59:04-0500 800 ff8 WU client with version 5.4.3790.2182
> successfully initialized
> 2005-12-27 18:59:04-0500 800 ff8 Service status is now SERVICE_RUNNING
> 2005-12-27 18:59:04-0500 800 ff8 Cleared the proxy cache.
> 2005-12-27 18:59:05-0500 188 764 Trying to make out of proc datastore active
> 2005-12-27 18:59:05-0500 188 764 Out of proc datastore is now active
> 2005-12-27 18:59:05-0500 800 b4 Client Call Recorder finished delayed
> initialization
> 2005-12-27 18:59:05-0500 800 274 WU client succeeds
> CClientCallRecorder::EnumerateService
> 2005-12-27 18:59:08-0500 800 274 WU client succeeds
> CClientCallRecorder::EnumerateService
> 2005-12-27 18:59:17 3928 f5c Misc =========== Logging initialized (build:
> 5.8.0.2469, tz: -0500) ===========
> 2005-12-27 18:59:17 3928 f5c Misc = Process: C:\Program Files\Internet
> Explorer\IEXPLORE.EXE
> 2005-12-27 18:59:17 3928 f5c Misc = Module: C:\WINDOWS\system32\wuweb.dll
> 2005-12-27 18:59:17 3928 f5c WUWeb FATAL: CheckIfClientUpdateNeeded failed:
> error 0x80070005
> 2005-12-27 18:59:49-0500 800 ff8 start delayed initialization of WU client
> 2005-12-27 18:59:49-0500 800 ff8 Setting AU scheduled install time to
> 2005-12-28 01:00:00
> 2005-12-27 18:59:49-0500 800 ff8 AU finished delayed initialization
> 2005-12-27 19:03:50-0500 800 b4 WU client succeeds
> CClientCallRecorder::EnumerateService
> 2005-12-27 19:03:56 3928 f5c WUWeb FATAL: CheckIfClientUpdateNeeded failed:
> error 0x80070005
> 2005-12-27 19:04:21-0500 800 280 WU client succeeds
> CClientCallRecorder::EnumerateService
> 2005-12-27 19:04:23-0500 800 280 WU client succeeds
> CClientCallRecorder::EnumerateService
> 2005-12-27 19:04:28 3928 f5c WUWeb FATAL: CheckIfClientUpdateNeeded failed:
> error 0x80070005
>
>