For the future do not get Driver Updates from Windows Update.
Instead go directly to the hardware manufacturer.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


<davidnj@gmail.com> wrote in message
news:1136170102.223598.94260@o13g2000cwo.googlegro ups.com...
> Applied an Optional Hardware Windows Update on Dec 18th for genesys
> Genesys USB Mass Storage Device. Went away on vacation after powering
> off the computer, came back and couldn't read from the reader. Went
> into Device Manager and it had an ! or ? next to Genesys USB Storage
> Device. Tried doing a rollback but that didn't work. Multiple installs,
> disables, enables, rediscoveries, etc failed. Continued to receive
> error 19 or error 10's.
>
> Did some searching on the Internet and found out that a mid Dec update
> caused the issue. Checked Windows Update History and Dec 18th the
> Genesys device driver was the last one installed. I needed to use
> system restore to prior to it and it again works.
>
> I don't remember the card reader manufacturer (might be a CompUSA
> branded model) but on the bottom is listed:
> 9 In 1 Card Reader
> Model No: CR-V10-U29G
>
> Here's links to other postings about the exact same issue starting
> after the update was listed on the Windows Update site mid December:
> http://www.computing.net/hardware/ww...rum/40028.html
> http://forums.hexus.net/showthread.php?t=63059
>
> Without doing the update (which I've now hidden), Device Manager lists
> USB Mass Storage Device vs the Genesys USB Mass Storage Device it lists
> after the Windows Update.
>
> It's either incorrectly identifying and replacing a device it shouldn't
> or the lastest Windows Update for that device is not compatible with
> all devices which used the previous driver.