and if this were the cause, it would be quite interesing since MS insists it
could not be their sofwtare and has to be some other software.


"Patti MacLeod" <pam120@nospamshaw.ca> wrote in message
news:uRh14oTEGHA.2648@TK2MSFTNGP11.phx.gbl...
> Hi Richard,
>
> See if the information in this post by TaurArian [MS-MVP] helps you to
> resolve the problem:
> http://groups.google.com/group/micro...134f652a3bb5f9
>
>
>
> Regards,
>
> --
> Patti MacLeod
> Microsoft MVP - Windows Shell/User
>
> "Richard Jones" <RichardJones@discussions.microsoft.com> wrote in message
> news:4CE36B19-949B-4E68-BADA-94B5BA19527B@microsoft.com...
>> I have an Acer Aspire 3500, preloaded with Windows XP Home,
>> I go to the windows update page and click on Express, I get a page that
> says
>> that: "Files required to use Windows upadates are no longer registered or
>> installed on your computer"
>> I click on "Register or reinstall the files for me now,(Recommended)
>> it show downloading and installing and shows 100% done.
>> Then it returns to the update page with Express or Custom, I click
> Express,
>> and I'm sent back to the "Files required to use windows updates..." again
>> I try again I get the same thing, over and over again.
>>
>> --
>> Richard Jones
>
>