"Marty" <Marty@discussions.microsoft.com> wrote:

>I am using XP SP-2. USB ports work with my printer and camera but if I plug
>in a storage device (flash drive or MP3 player) the found new hardware
>message comes up and the new hardware wizard launches and can not find the
>software needed (drivers?). This process fails. If I look in device
>manager, the device shows up in "other devices", not under USB, and
>properties indicate the device is not working (with a message that no driver
>is loaded. Any suggestions? Tnanks!

See "General USB troubleshooting in Windows XP"
(http://support.microsoft.com/?kbid=310575).