"alwaysneedhelp" <alwaysneedhelp@discussions.microsoft.com> wrote:

> I have been trying to use Safe Mode. I do everything I've been instructed to
>do. I get to the screen where it says to click on administrator and I do. I
>then get to the screen to click yes to continue to safe mode. When I click
>OK, the screen indicates safe mode but just remains there - black and white
>screen - heading on top of "safe Mode Microsoft XP, etc. It says Safe Mode at
>the bottom corners of the screen but NOTHING happens. The mouse doesn't work
>and the screen just stays at that spot.
>
>How can I fix this to get into Safe Mode?

If you tried to start Safe Mode with additional features (Network
etc.), try the plain Safe Mode at first.