Dan, disabling video h/w acceleration worked! I can see the video now. Thank
you very much!!!

-L

"Dan Corban" wrote:

> Do you know what video codec your file uses (and if you have the codec
> installed)? It's possible your file is encoded in Divx or Mpeg2 format (both
> are popular video formats that are not bundled with Windows or Media Player).
>
> Alternatively, I would disable all video hardware acceleration.
> In the WMP menus go to:
> Tools -> Options -> Performance
> Then slide the bottom slider all the way to the left.
>
> "Lora" wrote:
> > I am trying to watch a video, but it only shows black screen; however, the
> > sound is there. I have all the default settings on my computer. The video
> > plays normal on different computers. Please, help.