Best to post only in your own thread, Guppy.

How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/?kbid=906602

1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527

2. You cannot install some updates or programs
http://support.microsoft.com/default...b;en-us;822798

3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.

How to read the Windowsupdate.log file:
http://support.microsoft.com/?kbid=902093

3b. Compare errors to those listed here:
http://inetexplorer.mvps.org/archive...date_codes.htm and/or go to
http://windowsupdate.microsoft.com > click on Help and Support link in left
pane > Solve problems on your own.

4. Windows Update Checklist:
http://www3.telus.net/dandemar/updtcl.htm
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


Guppy wrote:
> ok, so why do neither of them work for me and a bunch of others here on
> the newsgroup?! when clicking on the Express or Custom buttons only seems
> to lead us down the path of it going back and forth and doing nothing
> else. any help would be appreciated.
>
> > But both lead to Microsoft Update after it is installed..
> > The only purpose in keeping both is if you later decide to go back to
> > Windows Update.
> > I know I will not go back do I delete the Windows Update link.