Haven't been able to do anything. Only blue screen with message that
computer is locked. Message box for user name and password, but unable to
enter any data. Should I just turn computer off, not using shutdown>

"hustedj" wrote:

> Have you been able to go in to Safe Mode to check things out? Press F8 when
> booting up and select Safe Mode......
>
>
> "LindyDB" wrote:
>
> > I am trying to help a friend whose computer is locked. The blue desktop has
> > no icons showing. There is a message box that says the computer is locked.
> > There is also a box with user name and password, but we are unable to type
> > anything in for the user name or password. She is not aware of any password
> > to unlock her computer. She is using Windows XP Home.
> >