Thanks for the tip, there really is no error numbers, that is the entire
message. No, settings have not changed, server is still mail.btinternet.com,
which it should be, this is what BT advised plus it works on my other
machine.

"Bruce Hagen" <Nospam@mymail.invalid> wrote in message
news:%23gUmIbkEGHA.1816@TK2MSFTNGP11.phx.gbl...
> That is hardly the entire error message. No error numbers? You should be
> able to click on the error message and copy/paste the text.
>
> Don't disable Norton. Just turn off e-mail scanning.
>
> Also, go to Tools | Accounts | Mail | Properties | Servers and make sure
> the settings haven't changed to Localhost or 127.0.0.1.
> --
> Bruce Hagen
> MS MVP - Outlook Express
> ~IB-CA~
>
>
>
> "george" <NOSPAM@btinternet.com> wrote in message
> news:dpk5oi$kp9$1@nwrdmz03.dmz.ncs.ea.ibs-infra.bt.com...
>> Thanks for your reply - I was being sarcastic. I have tried disabling
>> Norton
>> but to no effect, the problem still persists. The error is: 'your
>> pop3server
>> has not responded in somany seconds (its a timeout figure that can easily
>> be
>> changed) Would you like to wait for the server to respond, or stop?'
>>
>> "Bruce Hagen" <Nospam@mymail.invalid> wrote in message
>> news:ei8KXjjEGHA.1816@TK2MSFTNGP11.phx.gbl...
>>> (a part of wonderful Norton Security)
>>>
>>> There is nothing wonderful about Norton, and may be your problem. Turn
>>> off e-mail scanning and see if that fixes it. E-mail scanning is a
>>> redundant layer of protection that creates havoc with OE. Your
>>> anti-virus will still protect you.
>>>
>>> If this does not fix your problem, post back and include the error
>>> message in its entirety.
>>> --
>>> Bruce Hagen
>>> MS MVP - Outlook Express
>>> ~IB-CA~
>>>
>>> "george" <NOSPAM@btinternet.com> wrote in message
>>> news:dpjvp3$hs3$1@nwrdmz01.dmz.ncs.ea.ibs-infra.bt.com...
>>>> Hi All
>>>> My computer recently developed a strange problem with outlook express.
>>>> When I try to send/receive e-mails, it connects to the server,
>>>> 'mail.btinternet.com' - it then hangs and doesn't do anything until it
>>>> produces a message 'no response from server - wait however long or
>>>> stop? Which ever option I try, it still doesn't do anything. Now, I am
>>>> posting this message via same outlook express and news.btinternet.com
>>>> and I use exactly same mail account/server/security and everything else
>>>> as I do on my other machine, but it's just not working to download
>>>> e-mails on this machine. To make matters worse, every time I try this
>>>> and want to shut my machine, ccApp.exe (a part of wonderful Norton
>>>> Security) hangs and makes me have to power down.
>>>> Any suggestions?
>>>>
>>>
>>
>>
>