I have sent another email and I'm on their 800 number now.
--
Brad


"Tom" wrote:

> Please open a support call so they will fix this for everyone.
> Until enough complain, they won't even admit it's their problem let alone
> fix it.
> Thanks,
> Tom
>
> "Brad" <Brad@discussions.microsoft.com> wrote in message
> news:74C0A8AC-74C4-4104-84F3-D08A5BD32957@microsoft.com...
> >I have tried several times to install this up date and it downloads but
> >will
> > not install, it downloads and when upon installing, it stalls for quite a
> > while over a half hour , when I will eventually close it out and cancel
> > it. I
> > have comcast so my download speed is sufficent. Any other people having
> > issues with this update?
> > --
> > Brad
>
>
>