Have you checked here?
http://welcome.hp.com/country/us/en/support.html

"rshort" <rshort@discussions.microsoft.com> wrote in message
news:9737F2A8-07FD-440A-A0C2-C70B3ACCDCD5@microsoft.com...
> I' m trying to reinstall my HP all in one printer. Every time I install
> the
> software I get print spooler not running message. I went to Component
> Services and when I click on start, I'm getting a error 1068 the
> dependancy
> service r group failed to start message when I try to restart print
> spooler.Is there anyone out there that can help me.
>