Re: Vanishing SCSI board
"Lanwench [MVP - Exchange]" wrote:
>
>
> In news:BFABE4FC-705C-4345-B6EE-DD427253DE48@microsoft.com,
> carmeljacques <carmeljacques@discussions.microsoft.com> typed:
> > My PC came with Windows 98. Recently I upgraded the software to
> > Windows XP because I wanted to use Norton Internet Security 2006
> > which does not work with Windows 98. Everything works except my
> > scanner. Part of the Mfr's procedure for installing new scanner
> > drivers is to go into Device Manager and click on "imaging devices"
> > but this category does not appear (nor does one for SCSI boards).
> > The CD I purchased from UMAX indicated that I needed to be sure there
> > was no addressing conflict associated with the SCSI board. I tried
> > uninstalling Windows XP, removing the SCSI board, reinstalling
> > Windows XP and then reinstalling the board. When I did that I got
> > no "new hardware detected" message and the device manager list was
> > unchanged. Tech support at UMAX was unable to help and simply
> > offered to apply the purchase price of the driver CD to a new scanner
> > (not an option I'm ready to accept). I don't know how to check
> > for/fix addressing errors if that's the problem. Can anybody help me?
> > Thanks.
>
> Do you see the SCSI controller show up in your BIOS when you boot up?
>
>
> When I boot up all I get are 3 screens (1) with the Windows XP logo followed by (2) "Windows is starting up" followed by (3) "Welcome" and then my desk top.
|