In news:8E89ADA7-3058-4322-ACB1-B2407C4050A2@microsoft.com,
carmeljacques <carmeljacques@discussions.microsoft.com> typed:
> "Lanwench [MVP - Exchange]" wrote:
>
>>
>>
>> In news:BFABE4FC-705C-4345-B6EE-DD427253DE48@microsoft.com,
>> carmeljacques <carmeljacques@discussions.microsoft.com> typed:
>>> My PC came with Windows 98. Recently I upgraded the software to
>>> Windows XP because I wanted to use Norton Internet Security 2006
>>> which does not work with Windows 98. Everything works except my
>>> scanner. Part of the Mfr's procedure for installing new scanner
>>> drivers is to go into Device Manager and click on "imaging devices"
>>> but this category does not appear (nor does one for SCSI boards).
>>> The CD I purchased from UMAX indicated that I needed to be sure
>>> there was no addressing conflict associated with the SCSI board. I
>>> tried uninstalling Windows XP, removing the SCSI board, reinstalling
>>> Windows XP and then reinstalling the board. When I did that I got
>>> no "new hardware detected" message and the device manager list was
>>> unchanged. Tech support at UMAX was unable to help and simply
>>> offered to apply the purchase price of the driver CD to a new
>>> scanner (not an option I'm ready to accept). I don't know how to
>>> check for/fix addressing errors if that's the problem. Can anybody
>>> help me? Thanks.
>>
>> Do you see the SCSI controller show up in your BIOS when you boot up?
>>
>>
>> When I boot up all I get are 3 screens (1) with the Windows XP logo
>> followed by (2) "Windows is starting up" followed by (3) "Welcome"
>> and then my desk top.

This would be showing up before Windows had anything to do with it....you
would see it even if you didn't have a hard drive installed. Your BIOS may
be configured to hide this sort of thing from view, but I can't help you
with changing that as all BIOS settings are different.