In news:9CDA7282-F883-4740-8876-92437EE86EC7@microsoft.com,
carmeljacques <carmeljacques@discussions.microsoft.com> typed:
> "Ken Blake, MVP" wrote:
>
>> carmeljacques wrote:
>>
>>> My PC came with Windows 98. Recently I upgraded the software to
>>> Windows XP because I wanted to use Norton Internet Security 2006
>>> which does not work with Windows 98. Everything works except my
>>> scanner. Part of the Mfr's procedure for installing new scanner
>>> drivers is to go into Device Manager and click on "imaging devices"
>>> but this category does not appear (nor does one for SCSI boards).
>>> The CD I purchased from UMAX indicated that I needed to be sure
>>> there was no addressing conflict associated with the SCSI board. I
>>> tried uninstalling Windows XP, removing the SCSI board, reinstalling
>>> Windows XP and then reinstalling the board. When I did that I got
>>> no "new hardware detected" message and the device manager list was
>>> unchanged. Tech support at UMAX was unable to help and simply
>>> offered to apply the purchase price of the driver CD to a new
>>> scanner (not an option I'm ready to accept). I don't know how to
>>> check for/fix addressing errors if that's the problem. Can anybody
>>> help me? Thanks.
>>
>>
>> You don't say what model scanner you have, but be aware that it's
>> very
>> common for older scanners not to have driver support in newer
>> versions of
>> Windows. It's possible that your scanner just won't work under
>> Windows XP.
>>
>> --
>> Ken Blake - Microsoft MVP Windows: Shell/User
>> Please reply to the newsgroup
>>
>>
>> Thanks for your response. The scanner is a UMAX Astra 1200S and
>> UMAX sells a CD with the drivers (for the 1200S among others) for
>> Windows XP. The software installs without a problem but then it
>> directs you to the Device Manager where you are supposed to find the
>> 1200S under imaging devices. My problem is that the imaging devices
>> category is not there.

Do you see the SCSI controller? That has to happen first....