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I suggest you post it as plain text so as not to upset people that may otherwise help you.
"Ken" <kenntudd@btinternet.com> wrote in message news:OoexohQ5FHA.2816@tk2msftngp13.phx.gbl...
Hi all

I have a problem with my laptop, everytime I start up I get the following message #MSNTB_TOOLBAR_FULL_NAME# IS UNABLE TO LOAD ITS CONFIG FILE I click CLOSE and it goes away can anyone tell me how to get rid of it please.

Ken