Thanks. That was the fix I needed.

http://www.ftdichip.com/FTProducts.htm

"Paul" <nospam@needed.com> wrote in message
news:nospam-1012051936250001@192.168.1.178...
> In article <nFJmf.50681$i7.46848@bignews2.bellsouth.net>, "Wilson"
> <stoptheviolence@hurtme.com> wrote:
>
>> There is something in System Properties with an exclamation point next to
>> it. It looks like this:
>>
>> USB < > Serial
>>
>> I click on search for driver, but it cannot be found. Any suggestions?
>
> Well, knowing what USB devices are plugged into the computer
> would help :-)
>
> Some small USB developers, who do not wish to design their
> own USB chip, will use a "FTDI chip". FTDI makes a serial
> stream device, that allows a small developer to connect
> some kind of device that produces a bit stream, to a USB
> port. What an "end user" won't understand in a case
> like that, is why the USB appliance they bought, has
> a "virtual serial port" inside it. It could be that you need to satisfy
> this need for an intermediate "virtual
> serial port", before the whole function of the USB device
> is complete. (I.e. Two drivers needed to make the device
> functional, a virtual serial port, plus another level of
> driver.)
>
> http://www.ftdichip.com/FTProducts.htm
>
> Using the USB driver disk that came with the USB device
> will likely solve this problem, installing whatever is
> needed.
>
> Paul